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From the article, it sounds like the Microsoft folks were kicking themselves for that oversight. To their credit, I've made similar mistakes in my career.
> To their credit, I've made similar mistakes in my career. What did you mean? You don't mean that if X makes a mistake that you made first, that mistake is a credit to X, do you?
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It sounds like it's already competitive in the market of nerds who draw cartoons on their computers, and need to be mobile. The Wacom Cintiq is probably much better for serious drawing, though you give up the portability of a self-contained tablet computer.[1] I'm not sure the Surface will succeed in any markets other than that though. It just solve any common problems significantly better than the alternatives. [1]…
If I didn't doubt Windows so much for programming stuff I'd really like to get one for university - looks like the perfect machine for lectures and also everything else I need a laptop for. For any students but CS I think it's awesome.
That said, I now have a Macbook Pro and love that I have a native unix shell and MacPorts. But I still run virtual machines for specific projects (e.g. a Windows VM for all that software that just doesn't exist for OSX/Linux; unfortunately free alternatives don't work when you need to collaborate with a team).
It's admirable that MS is responding to criticism of their device and working for a solution. However, all the issues he experienced seem like they would be quite obvious to anyone testing the device usage for any kind of drawing application (which, for a device with a stylus seems like a common enough use case to be testing), perhaps Microsoft needs to spend more time and effort on their QA process for the next roun…
Yeah, I'm baffled as to how the button placement made it past any kind of initial hands-on testing. It's hard to imagine a person using the pen on the screen for ten or fifteen minutes not encountering that problem.
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IMO, this is a great example of why show me don't tell me is vital in product creation. Here, the folks empowered to make the change saw the problem with their own eyes. They may indeed have heard or speculated about this issue previously. But there's a fundamental difference between someone saying something, filtered through language, organizational priorities, etc. and making that realization on your own . Related,…
While I completely agree with your point that there are things that are better shown then described, it doesn't seem that difficult to say, "The home button is positioned such that it is too easy to accidentally hit it."
>After I was done they told me they were going to take all the notes they had gathered and go to work on fixing the issues I had shown them. Later >To see them come back to me with fixes for my problems was really amazing. They are putting time and effort into making sure the Surface Pro 3 does what artists want it to do. Well played to the MS Surface team, I hope these fixes make it to production and stay there on t…
More like well player PR team, they failed to fix every single issue. They couldnt even let him have the home button fix, something that sounds like a simple script I could write in AutoHotkey in two minutes tops. Surface team looks like a committee full of control freaks. cant give users control over home button, cant give users control over pressure curves (they brought two HARDWIRED tablets instead of writing conf…
Try not to be so arrogant in future. For Linux devices you could have developed this yourself (and assumed due responsibility) but under OSX/iOS the dev team wouldn't have been nearly as receptive to his issues.
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Actually MS has always listened. The problem has been (a) whom they listened to (the user has usually not been their customer) and (b) lack of "taste". MS Office is, for good and ill, exactly what you get when you give users what they ask for and have no taste.
Office 2013, specifically Excel and Word are fantastic.
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Actually MS has always listened. The problem has been (a) whom they listened to (the user has usually not been their customer) and (b) lack of "taste". MS Office is, for good and ill, exactly what you get when you give users what they ask for and have no taste.
Office 2013, specifically Excel and Word are fantastic.
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While I completely agree with your point that there are things that are better shown then described, it doesn't seem that difficult to say, "The home button is positioned such that it is too easy to accidentally hit it."
Plus all one would have to do is actually use the pen for drawing. It doesn't take an artist actually using it to understand how that's a problem.
Seems like a small niche to be focusing on. I understand the PR angle (it's a home run for the PR team) but I don't think catering to artists who draw digitally is going to make or break the tablet. Where's the feel good story about the coder, the gamer, or the office junkie? Each of which makes up a considerably larger slice of the premium laptop/tablet marketplace.
I assume anyone from Penny Arcade has a gaming background too.
Seems like a small niche to be focusing on. I understand the PR angle (it's a home run for the PR team) but I don't think catering to artists who draw digitally is going to make or break the tablet. Where's the feel good story about the coder, the gamer, or the office junkie? Each of which makes up a considerably larger slice of the premium laptop/tablet marketplace.
I dunno. Not make or break maybe. Be a potentially big market - hella yeah. The majority of design-ish people I know, including myself, would kill for a decent tablet drawing environment. Folk are already laying out for specialist devices like http://www.wacom.com/en/gb/creative/cintiq-24-hd-touch . My iPad is cute and useful for many things. I do very rough sketch stuff on it. For professional deign work it's pretty…