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Ask HN: Everyone loves my startup concept, why is no one using it?

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Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#81

Post by m4nu »

alttab wrote: post #50

Unlike others, I understood the problem. Your true problem is unless this web agency is cranking out landing pages for a living - your customer will probably spend more time getting your tool integrated than working with it. And they cease to become a customer when the project is over. There is value in this, but besides maybe some server hosting, what are you doing that can't be accomplished with an open source JS p…

Well there is a whole bunch of value that goes with this. Event tracking, rendering of pretty damn accurate "screen grabs", reproducing of the environment.

I think you made a good point about the typical project live spam and I might be reason why people can not get to use the tool righ away. I personally see that tool being very useful for "intra team" communication as well.

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#82

Post by penguat »

m4nu wrote: post #74
penguat wrote: post #69

1) What does it do? 2) It's not on your site. Where can I see it in action on all sides? what does the widget look like? 3) will it even work in my local development environment? 4) what does it cost? Can I persuade my manager to buy it?

1- Let everyone involved in the site creation (Clients, PM, devs ) communicate right on the live site by using "sticky note" 2- It can't be use on a public site without major refactor 3- Yes it will. I have a "Mirror" feature plan so that you can even mirror issue from "stage" site to you dev 4- Still unknown yet. Probably will have a free plan with some restriction, but the "small agency" tier would be around 29/mo

Also, an idea - even if it's not ready for production, you could wrap a site in an IFrame, and use Nota outside the frame? that could give you a quick way to a production-able system?

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#83

Post by m4nu »

penguat wrote: post #79
m4nu wrote: post #74

Earlier quoted context omitted.

1- Let everyone involved in the site creation (Clients, PM, devs ) communicate right on the live site by using "sticky note" 2- It can't be use on a public site without major refactor 3- Yes it will. I have a "Mirror" feature plan so that you can even mirror issue from "stage" site to you dev 4- Still unknown yet. Probably will have a free plan with some restriction, but the "small agency" tier would be around 29/mo

With 3, it complained that it didn't find the widget on my development site - which left me really confused. A production-capable version would be extremely useful to our team, even with minimal feedback - we're in a public beta of a new version of our site, and we're using A/B tools which would allow us to get that sort of feedback from a number of our users without being overwhelmed. We might only want to use it fo…

Could you send me a ticket via UserVoice (bottom right corner) so that I can have you user ID and have a look at what might be wrong?

Nothing is really keeping it to be pushed to production. I was just hopping to get more feedback before proceeding to that step.

Thanks for the input.

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#84

Post by m4nu »

bitJericho wrote: post #17

No price listed. I usually don't sign up to anything unless the price is listed.

Faire enough. I didn't list prices because I was not sure but now I understand some prices (even if inaccurate) are better than non at all. I am thinking: 1 Active Project + 1 Archived Project, Unlimited users 9USD/mo 3 Active Project + 2 Archived Project, Unlimited users 19USD/mo 5 Active Project + 3 Archived Project, Unlimited users 29USD/mo

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#85

Post by m4nu »

n0body wrote: post #11

these things piss me off, i click on it, and it doesn't say what it is or why i want it. it should be right there at the top "nota - it's bacon for your computer" or whatever. instead i'm supposed to scroll and look at pictures and i still don't get it. looks to me like more effort was put into making a fancy design rather than an actual product, because if it was a product it'd be obvious what it was. that would be…

Got it, shitty landing page. Fair enough.

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#86

Post by sdernley »

m4nu wrote: post #71
sdernley wrote: post #30

Earlier quoted context omitted.

Have you spoke to those users that stopped using the site. Seems like they're you're biggest chance to find what's wrong. You can get as many users as you want, but if you can't keep hold of them then you'll still have problems. Find out why they started, then find out why they stopped. Maybe it wasn't right for them in the first place, in which case you can focus on the people it is right for. Maybe there's somethin…

I did do send them personalised email - in which I actually poured way to much time - and I am usually getting or not answers or "I'll use it soon" type of answers. " Will continue putting more energy down that path tho. Thanks.

It's tough, but eventually it should pay off and once it does then you should be able to focus your efforts on stopping it happening in the first place.

I've always found it's a good idea to keep in touch from the start at an early stage (not too much though, don't make them regret they signed up in the first place). You won't always get a reply but people will be more open to your emails when it's less out of the blue. Try to make them relevant to the stage they're at though (just signed up, just started using stuff properly). You could probably automate some of the earlier parts too. I find people are usually pretty happy to help when they think they're making a difference.

Hope it works out for you!

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#87

Post by m4nu »

RamunasM wrote: post #37

How is this different from TrackDuck?

Never heard of it. Googled it, their certificate is broken and it seems to be fetching stuff from fishy domains name. I stopped there. If you used trackDuck tho I'd love to hear your feedback about how/if it differs.

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#89

Post by alttab »

m4nu wrote: post #81
alttab wrote: post #50

Unlike others, I understood the problem. Your true problem is unless this web agency is cranking out landing pages for a living - your customer will probably spend more time getting your tool integrated than working with it. And they cease to become a customer when the project is over. There is value in this, but besides maybe some server hosting, what are you doing that can't be accomplished with an open source JS p…

Well there is a whole bunch of value that goes with this. Event tracking, rendering of pretty damn accurate "screen grabs", reproducing of the environment. I think you made a good point about the typical project live spam and I might be reason why people can not get to use the tool righ away. I personally see that tool being very useful for "intra team" communication as well.

The next use you described came from yourself. The rest of the thread is emerging with a consistent theme, "what are your customers saying?"

Re: Ask HN: Everyone loves my startup concept, why is no one using it?

#90

Post by m4nu »

shankysingh wrote: post #61

I would love to such frank feedback on my startup. I am going same phase, everyone loves the idea but nobody seems to use it. Probably because either they are not actually convinced and are faking it or I am not solving any urgent "pain point" they have. Thanks @m4nu, for this post, signed-up for Nota.io and checking it out

Thanks Shankysingh. Looking forward to see you there. Don't hesitate to get in touch if you need assistance. Good luck with the startup.
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