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OK, I've gone to your page and had a look ... Nota features an innovative toolbar to help you get the job done What job? Area Selection Tool: Lets you highlight any part of a web page. And best of all it takes a screen capture of the selection! For what? Text Highlighter Tool: Shows copy changes and catches typos in text heavy pages. (Yeah, we're looking at you "Terms of Use" pages.) What? Take the guesswork out of w…
It is said that entrepreneurs need to develop hard skin. I propose that this hard skin should extend to ignoring this kind of vapid feedback. Because with our typical starry-eyed optimism (/ denial), we often see these as validation, when they're really not.
One thing I've learned is also to always listen to the 'assholes', you know the guys who tell you that your thing sucks, looks like shit and so on. They are often valuable resources because at least they are being honest - if you engage them and try to get them to flesh out their criticism. Some of the best feedback I have ever gotten was this way.
OK, I've gone to your page and had a look ... Nota features an innovative toolbar to help you get the job done What job? Area Selection Tool: Lets you highlight any part of a web page. And best of all it takes a screen capture of the selection! For what? Text Highlighter Tool: Shows copy changes and catches typos in text heavy pages. (Yeah, we're looking at you "Terms of Use" pages.) What? Take the guesswork out of w…
What does your site/product do? The first thing I read is something about a toolbar ... a toolbar for what? :)
I would have left you this feedback live on your site, but no widget there, which I feel is a missed opportunity. Anyhow. Talk about how web designers in specifically should be using this rather than getting their feedback over email with non-descriptive explanations like "I feel the paragraph was overshadowed by the icon." "What icon?" "The green one." "On what page?" "The home page." "Oh yay after 3 emails I finall…
OK, I've gone to your page and had a look ... Nota features an innovative toolbar to help you get the job done What job? Area Selection Tool: Lets you highlight any part of a web page. And best of all it takes a screen capture of the selection! For what? Text Highlighter Tool: Shows copy changes and catches typos in text heavy pages. (Yeah, we're looking at you "Terms of Use" pages.) What? Take the guesswork out of w…
Thanks for that. This landing page can sure be optimised quite a bit. Though as today the main problem is not so much converting users from landing page to sign-up but rather getting current beta users (that do not complain in any sort about the app) to actually try it in they day to day workflow. I am striving for feedback, and if no one use the app I can't get any.
a) Why didn't you ask that explicitly - you need to think really hard about
a1) the questions you ask,
a2) why you ask them,
a3) what answers you expect,
a4) why you got something other than expected, and
a5) what you will do with the answers.
If your question/answer pairs aren't actionable, then your questions are wrong and you need to ask something different.
b) You need to engage your existing users directly. Don't spam them, but send an email along the lines of:
b1) Hiya - you signed up for XXXX and I was wondering how I could help you today? Or better,
b2) I noticed you haven't used YYYY, which I think is one of the most useful features - can I talk you through using it and save you time and money?
So I'm definitively in your potential client list, but no demo on your website mean that I would probably have skipped it completely without creating an account.
What does your site/product do? The first thing I read is something about a toolbar ... a toolbar for what? :)
I guess the smallest version of it is: sticky notes on a live website to ease the web developer / client feedback exchange process.