Would have been great, except for it suffers from the same problem the existing VA site suffers from. Almost every time I use the VA site, "something goes wrong". I just tried to book tickets for next week, got all the way to the end to pay, hit submit and "something went wrong". They just put a pretty front end on a broken booking system that breaks almost every time I use the site. The only thing I care about is th…
The new VirginAmerica.com
101–110 of 161 posts
Re: The new VirginAmerica.com
#102From a design perspective this is one of the most beautiful airline booking designs I've ever seen, but from a usability perspective it might just be the worst (save for maybe RyanAir). The cities being laid out in a grid looks nice but is ultimately far more difficult to understand then just looking at an alphabetical list in a dropdown. Auto-picking your departure city based on your current location is admittedly a…
Other than that, great job and hopefully they take a closer look at how to take advantage of desktop screen real estate better before taking it out of beta.
Re: The new VirginAmerica.com
#103Re: The new VirginAmerica.com
#104This is super slick. Design wise it's ahead of its game, instead of another flat design website. I love how they put "life" into their brand with those avatars and make it fun in this all too boring process of buying tickets. To be honest, I would be jealous of how innovative Virgin is lately when I'm another airline. UX wise there are some things I would do differently. There are some rough edges but it's an iterati…
Re: The new VirginAmerica.com
#105The scrolljacking really makes for a terrible UI/UX. Designers: why is this something we're seeing more often? What is the main benefit?
Re: The new VirginAmerica.com
#106Re: The new VirginAmerica.com
#107I really don't like this new UI. Instead of having a sorted drop down, now there's a bunch of boxes I have to look through to find the one I'm searching for. Takes a lot longer than it used to. Example: http://cl.ly/image/3D0f2u0Y300Y
I disagree. I prefer the new bigger box UI. It took a mere moment to understand everything is in alphabetical order, and scanning through them was much quicker than trying to pick from a dropdown list.
With this mobile-first grid layout, there's no shortcut. You have to read each and every entry and then haul the cursor over to select one.
Re: The new VirginAmerica.com
#108Re: The new VirginAmerica.com
#109This is super slick. Design wise it's ahead of its game, instead of another flat design website. I love how they put "life" into their brand with those avatars and make it fun in this all too boring process of buying tickets. To be honest, I would be jealous of how innovative Virgin is lately when I'm another airline. UX wise there are some things I would do differently. There are some rough edges but it's an iterati…
I can't stand the fonts. Why is it necessary to make the letters on a 120px font what feels like 1 pixel wide :( I can barely make out the characters at all.