The new VirginAmerica.com • Hacker News Board

Re: The new VirginAmerica.com

#51

Post by bmetz » Fri, May 23, 2014, 9:45 PM UTC

Still can't change my login email ID.

Re: The new VirginAmerica.com

#52

Post by jperras » Fri, May 23, 2014, 9:52 PM UTC

malloreon wrote: post #15

The new boarding pass design is fantastic. Every airline needs to do at least that part immediately.

There was a post a few years ago that detailed many of the archaic and somewhat obscure requirements that boarding passes must have: http://blog.timoni.org/post/318322031/a-practical-boarding-p...

It seems as though Virgin America can bypass many of these because there are no (?) international flights.

The original boarding pass redesign post, to which the above was a rebuttal: http://passfail.squarespace.com/

Edit: wrong links.

Re: The new VirginAmerica.com

#53

Post by ChrisNorstrom » Fri, May 23, 2014, 9:53 PM UTC

brryant wrote: post #37

The scrolljacking really makes for a terrible UI/UX. Designers: why is this something we're seeing more often? What is the main benefit?

Well we're seeing it more often in UI/UX because "forced creative vision" aka "design dictatorship" is more popular and acceptable for designers these days. Especially new designers who don't want to stick to the tried and true rules of design (nor learn them), nor base their designs off of some kind of metrics or best practices statistics. Steve Jobs culminated this attitude through his "I'll tell the user what they want" philosophy.

Re: The new VirginAmerica.com

#54

Post by colmvp » Fri, May 23, 2014, 9:57 PM UTC

geuis wrote: post #38

mfkp wrote: post #36

I really don't like this new UI. Instead of having a sorted drop down, now there's a bunch of boxes I have to look through to find the one I'm searching for. Takes a lot longer than it used to. Example: http://cl.ly/image/3D0f2u0Y300Y

I disagree. I prefer the new bigger box UI. It took a mere moment to understand everything is in alphabetical order, and scanning through them was much quicker than trying to pick from a dropdown list.

I like how you got downvoted for having a different opinion.

Re: The new VirginAmerica.com

#55

Post by instakill » Fri, May 23, 2014, 9:58 PM UTC

lechevalierd3on wrote: post #45

I really hate scrolling hijacking...

You are not alone.

Re: The new VirginAmerica.com

#56

Post by jonn_g » Fri, May 23, 2014, 10:03 PM UTC

Try the keyboard navigation

Re: The new VirginAmerica.com

#57

Post by stephengoodwin » Fri, May 23, 2014, 10:04 PM UTC

Everything looks great, until the "Get Booking" link didn't work on the final slide (in Chrome on iPad)

Re: The new VirginAmerica.com

#58

Post by jrockway » Fri, May 23, 2014, 10:07 PM UTC

smackfu wrote: post #22

swalsh wrote: post #5

I love that the default city is based on location.

I'm in Connecticut and it defaults to Orlando instead of Boston. Odd that other people are seeing a different default.

I'm in New York and it defaulted to New York.

Re: The new VirginAmerica.com

#59

Post by lstamour » Fri, May 23, 2014, 10:15 PM UTC

mfkp wrote: post #36

I really don't like this new UI. Instead of having a sorted drop down, now there's a bunch of boxes I have to look through to find the one I'm searching for. Takes a lot longer than it used to. Example: http://cl.ly/image/3D0f2u0Y300Y

The tough part is that the design doesn't emphasize the alphabetical ordering. If it did, perhaps by making the box outline lighter and placing emphasis on the first letter of each city, that might work better.

Re: The new VirginAmerica.com

#60

Post by Dorian-Marie » Fri, May 23, 2014, 10:16 PM UTC

It's pretty but I think they need to do some user testing, booking flight is actually harder:

* Choosing departure / arrival is hard

* Choosing the date is hard

* The "Continue" button is hidden

* I see avatars but I don't know what it means, and then I see that I can choose my avatar.

* ...