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Ask HN: Which service do you use to sell downloads?

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Re: Ask HN: Which service do you use to sell downloads?

#41
post #34

I've sold about a thousand dollars thru Gumroad. http://gumroad.com I like the design. I like the simplicity. People can just use their CC like normal. They take a percentage of your sales, but so far found it worth it. I wish it had order tracking (just a box I could tick when I shipped something would be nice) but that is irrelevant for downloads.

Might just be me, but gumrouad's website offers me no help in trying to make a decision. I'd like to see the actual checkout process and what it looks like but it keeps giving me a signup page.

I think Paystr is the way to go. They are new, but they offer a bunch more. Yes, they take a bigger cut than gumroad, but they offer a ton of services for your digital downloads, like support to your customers, if they have an issue, they call Paystr and they will resolve it, you do nothing. Also, if you sell enough, you can get paid THE NEXT DAY. Check them out at https://www.paystr.com. If you want to see them in action, go to http://www.joshuasring.com and try to buy the book, that's the checkout process. I love how the customer never leaves the site.

Re: Ask HN: Which service do you use to sell downloads?

#42
post #34

Earlier quoted context omitted.

Might just be me, but gumrouad's website offers me no help in trying to make a decision. I'd like to see the actual checkout process and what it looks like but it keeps giving me a signup page.

I think Paystr is the way to go. They are new, but they offer a bunch more. Yes, they take a bigger cut than gumroad, but they offer a ton of services for your digital downloads, like support to your customers, if they have an issue, they call Paystr and they will resolve it, you do nothing. Also, if you sell enough, you can get paid THE NEXT DAY. Check them out at https://www.paystr.com . If you want to see them in…

I clicked on a few links for Paystr and couldn't find pricing information (even on the FAQ). Even a Google search yields nothing. It's a gorgeous layout but I don't think I can bring myself to sign up for a website where they won't be even remotely transparent about their pricing.

Re: Ask HN: Which service do you use to sell downloads?

#43
post #37
post #35

Earlier quoted context omitted.

Do you have tiered pricing? Say I wanted to offer a couple versions of a product with a few different levels of features?

You can do that in Snappy Checkout by creating separate products. Here's an example of where I do that with one of my products: https://www.SingersCreations.com/WeatherWatcherLive/Pricing

I really like Snappy (from what I've looked at briefly) but I feel like the pricing options need to be on the main page...

Re: Ask HN: Which service do you use to sell downloads?

#44
post #43
post #37

Earlier quoted context omitted.

You can do that in Snappy Checkout by creating separate products. Here's an example of where I do that with one of my products: https://www.SingersCreations.com/WeatherWatcherLive/Pricing

I really like Snappy (from what I've looked at briefly) but I feel like the pricing options need to be on the main page...

Pricing appears on the main page twice -- "You only pay the standard credit card processing fee — plus either 2% or 50¢ per sale". I tried to make it as easy as possible, but it gets a little complicated if you're using Stripe and PayPal -- due to the way the Snappy Checkout fee is charged.

Re: Ask HN: Which service do you use to sell downloads?

#45

I would use gumroad or whatever is easiest/fastest to get it out there. Don't worry about fees and junk right away. Get your product available to sell and focus on selling it. Don't spend a lot of time on how you are going to process money and deliver the product. Focus on the sales. When you have $10,000 in sales and 1% margin starts being worth $100, you can spend a few hours maybe worrying about if gum road is the…

Gumroad is great for getting started. The only annoying thing I don't like about gumroad is that they don't give you many options for removing the header image or default call to action text on payment pages. Otherwise, it's a fast and clean way to accept payments without hassling with SSL, stripe, etc.

Re: Ask HN: Which service do you use to sell downloads?

#46
post #44
post #43

Earlier quoted context omitted.

I really like Snappy (from what I've looked at briefly) but I feel like the pricing options need to be on the main page...

Pricing appears on the main page twice -- "You only pay the standard credit card processing fee — plus either 2% or 50¢ per sale". I tried to make it as easy as possible, but it gets a little complicated if you're using Stripe and PayPal -- due to the way the Snappy Checkout fee is charged.

Sorry for not being clear. I mean the pricing for multiple tiers of an item I'd be selling. The link you shared (the page looks great) has a button that says "Buy" then takes me to a page with the various pricing options. Does that clear up what I meant?

Re: Ask HN: Which service do you use to sell downloads?

#48
post #19

I may well be e-junkie's oldest surviving customer, although I eventually transitioned everything off their app into my app with the exception of Paypal IPN processing. They've got almost $500 of LTV from me, $5 a month at a time. If I were making the choice again today, it would be Gumroad by a country mile. Regardless of whether you end up using them, look up Ryan Delk's presentations regarding the habits of succes…

wait, PayPal doesn't sell downloads? I'm sure they do. I don't know why people use a 2nd service, that charge 1-2% on TOP of Paypal's 2.99%. why? you're still using paypal...

Re: Ask HN: Which service do you use to sell downloads?

#50
post #46
post #44

Earlier quoted context omitted.

Pricing appears on the main page twice -- "You only pay the standard credit card processing fee — plus either 2% or 50¢ per sale". I tried to make it as easy as possible, but it gets a little complicated if you're using Stripe and PayPal -- due to the way the Snappy Checkout fee is charged.

Sorry for not being clear. I mean the pricing for multiple tiers of an item I'd be selling. The link you shared (the page looks great) has a button that says "Buy" then takes me to a page with the various pricing options. Does that clear up what I meant?

The page (at the above link) with the various pricing options is the only page that is using Snappy Checkout. Inside of the Snappy Checkout admin, I added four products -- so each could have a separate price. And there is a buy button linked to each product.

Pricing for Snappy Checkout is the same no matter how many tiers your item has. It's 2.9% plus $0.30 (for Stripe/PayPal) and 2% or $0.50 (whichever is less) for Snappy Checkout's fee.

If I did not answer your question, then please email me at Mike@SnappyCheckout.com with some more details.

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