Creative Cloud outage leaves Adobe users unable to work
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Re: Creative Cloud outage leaves Adobe users unable to work
#2And this is why proprietary lock-in is wrong.
Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in the title bar even when you're not using their software. You can't even use a trial without signing up for a "Creative Cloud" account.
Adobe's "Creative Cloud" is a great example of how to alienate and annoy your customers.
(Don't get me started on Flash)
Re: Creative Cloud outage leaves Adobe users unable to work
#3And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…
What's funny is this is what Quark did in the 90s and then they got their market share stolen by Adobe. The same thing will happen to Adobe at some point. There will be so much user frustration that people will pack up and leave to the first reasonable tool that comes along.
Re: Creative Cloud outage leaves Adobe users unable to work
#4And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…
Not to mention that the Creative Cloud app itself is a battery vampire, automatically sets itself to launch at startup, constantly nags about updates, and then screws everything over when you do update.
Re: Creative Cloud outage leaves Adobe users unable to work
#5And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…
What's funny is this is what Quark did in the 90s and then they got their market share stolen by Adobe. The same thing will happen to Adobe at some point. There will be so much user frustration that people will pack up and leave to the first reasonable tool that comes along.
On the topic of reasonable alternative tools, Sketch[1] has started to gain a tremendous amount of traction within a short amount of time within the web design community.
Re: Creative Cloud outage leaves Adobe users unable to work
#6Was just restored an hour ago apparently, with no compensation for the downtime of the people affected....
Re: Creative Cloud outage leaves Adobe users unable to work
#7And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…
What's funny is this is what Quark did in the 90s and then they got their market share stolen by Adobe. The same thing will happen to Adobe at some point. There will be so much user frustration that people will pack up and leave to the first reasonable tool that comes along.
Wasn't a fan of the CC move. After using Photoshop for 10+ years I've switched to using Sketch for UX design and haven't needed to look back yet.
Re: Creative Cloud outage leaves Adobe users unable to work
#8And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…
What's funny is this is what Quark did in the 90s and then they got their market share stolen by Adobe. The same thing will happen to Adobe at some point. There will be so much user frustration that people will pack up and leave to the first reasonable tool that comes along.
If you're one of those, I highly recommend Pixelmator - download at pixelmator.com. My choice for a really simple, easy image editor is Acorn from Flying Meat Software - http://flyingmeat.com/acorn/.
It's like Apple's Numbers compared to Microsoft's Excel - there are things that the most sophisticated couple of percent of users will miss, but for most people it's a great alternative.
Adobe can't die quick enough to make me happy.
Re: Creative Cloud outage leaves Adobe users unable to work
#9And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…
What's funny is this is what Quark did in the 90s and then they got their market share stolen by Adobe. The same thing will happen to Adobe at some point. There will be so much user frustration that people will pack up and leave to the first reasonable tool that comes along.
I like to mention this: http://arstechnica.com/civis/viewtopic.php?p=24116953#p24116...
Re: Creative Cloud outage leaves Adobe users unable to work
#10And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…
What's funny is this is what Quark did in the 90s and then they got their market share stolen by Adobe. The same thing will happen to Adobe at some point. There will be so much user frustration that people will pack up and leave to the first reasonable tool that comes along.
One would hope that you're correct. And in the very long run you will be. But IMO not anytime soon.
True, Quark was unable to "change their stripes" and crashed and burned. Contempt for customers (and also contempt for their own US-based developers) came from the top.
However, programs like Photoshop are the result of thousands of man-hours of development. Perhaps even thousands of man-years! It's difficult to compete with that.
What does a startup's business plan look like? Perhaps:
Adobe is led by a bunch of dickheads who are
alienating their customers. We think there's an
opportunity for a more enlightened competitor
to take market share.
Adobe gained market share from Quark during a time of transition in the industry. Quark was slow to transition their software to OS X. But now? OS X is stable and Apple isn't making any major changes. The only new thing is "the cloud". Which, ironically, is where Adobe just stumbled. But Adobe could trivially fix that, literally overnight!