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iMessage purgatory

adampash.com

151–160 of 172 posts

Re: iMessage purgatory

#151

Earlier quoted context omitted.

If you know she's out (and therefore unlikely to have access to iMessage) you can force an SMS. Press and hold the blue bubble and you will get the option to 'Send as SMS message'.

I know that game... Trying to grab and hold an iMessage in the process of it sending, to reveal the "Send as a SMS message" button before the option disappears.

So you can't "send as SMS" in between the iMessage having been sent but before it's been delivered?

Re: iMessage purgatory

#152

Is it conceivable that Apple are deliberately ignoring this issue as it does exactly what they would want? It punishes people who move away from their platform with social isolation. It's easy for them to overlook this issue and not put any effort into fixing it, because the investment would result in a better experience for everyone who switching away from Apple.

No. This is not conceivable. In fact, Apple has never taken a single documented action which would be at all similar to this.

If one thinks about it for just a moment, one can see the hilarity of even suspecting this. Apple has very consistently provided the best overall experience and service in the industry over the last 15 years. They have done this regardless of whether you are using one of their products (PC users who use iTunes) or their entire ecosystem of products.

It strains credulity to think that Apple would attempt to punish a customer who is moving away from a given iPhone (perhaps even to a new iPhone!). That customer could very well still use several other Apple products for years or even decades in the future. You expect us to believe that Apple would antagonize that customer in a grade-school fashion, out of spite?

It's just nonsense to even think this.

Re: iMessage purgatory

#155
post #151

Earlier quoted context omitted.

I know that game... Trying to grab and hold an iMessage in the process of it sending, to reveal the "Send as a SMS message" button before the option disappears.

So you can't "send as SMS" in between the iMessage having been sent but before it's been delivered?

Its a bit confusing, but in my experience, as soon as the message finishes sending, whether its been delivered or just hit apples server, the send as SMS option will disappear.

Sometimes the message will say its failed to deliver and you get the option back.

Re: iMessage purgatory

#156
post #94

Earlier quoted context omitted.

It's encouraging that they actually have the capability to fix the issue, but you really shouldn't have to call tech support to regain control of your phone number. When you sign up for iMessages they don't say "We take over your phone number and route all texts from iphones to it and you'll have to call tech support to make us stop!"

They do not have the ability to fix this. My wife's data plan is capped at 500MB and when it runs out iMessage does not work. She turned off iMessageing and days later when she still reported that she wasn't getting texts. The Apple tech said that she should tell people not to reply to a thread and to start a new one. She uses her phone for her business and she can't preemptively blast text over 150 contacts not to r…

I have trouble sending texts from my iPhone to my wife after she switched from an iPhone to an Android. In my experience deleting old conversations and starting new ones didn't work. What does work is double-tapping a message after it has been sent, which gives you the option to send via SMS.

Re: iMessage purgatory

#157
post #151

Earlier quoted context omitted.

So you can't "send as SMS" in between the iMessage having been sent but before it's been delivered?

Its a bit confusing, but in my experience, as soon as the message finishes sending, whether its been delivered or just hit apples server, the send as SMS option will disappear. Sometimes the message will say its failed to deliver and you get the option back.

You can double-tap it after sending to get the send-as-SMS option in a pop-up.

Re: iMessage purgatory

#158

Earlier quoted context omitted.

How do you propose they fix it? Integrating with the infrastructure of every carrier to detect when a not-iPhone is activated on a line previously occupied by an iPhone is probably expensive and invasive to carriers. Also you don't have to call tech support. You can deregister iMessage from Settings (by turning it off) before you activate a new phone.

iMessages go through Apple's servers, right? Then if all messages addressed to a particular phone suddenly stop being delivered, surely they can detect that. If a phone fails to check in for some period of time, there's a pretty good chance that the user has switched to a different device, and the messages should be retransmitted as SMS. Even if the timeout is on the order of days, that would still be better than hav…

That would mean that Apple have to pay for these SMS messages, which they probably don't want to do.

Re: iMessage purgatory

#159
post #158

Earlier quoted context omitted.

iMessages go through Apple's servers, right? Then if all messages addressed to a particular phone suddenly stop being delivered, surely they can detect that. If a phone fails to check in for some period of time, there's a pretty good chance that the user has switched to a different device, and the messages should be retransmitted as SMS. Even if the timeout is on the order of days, that would still be better than hav…

That would mean that Apple have to pay for these SMS messages, which they probably don't want to do.

I don't think it does? The iMessage servers would simply reply to the sender device, saying "Number not active in iMessage", and give the sender a prompt to send by SMS.

Re: iMessage purgatory

#160

Earlier quoted context omitted.

Then I fail to see why this is really an issue - blog explains no proper solution, need to pay $20, engineers can't figure it out, etc... Sounds like hogwash.

Unnecessarily dismissive. The OP has said [1] that he dissociated his number from iMessage and people who text him from iPhones are not getting through to him. That is problematic if you want to receive text messages on a non Apple phone. It would seem he wrote in his blog in order to get help or bring it to a wider attention. [1] https://news.ycombinator.com/item?id=7740438

No reference made to this in the article.

The solution is there however, Apple just needs to fix their iMessage software to properly disassociate the number with iMessage.

Again, like my unnecessarily down voted comment suggested, unlike this blog suggests, the solution is there, it just doesn't work.

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