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Facebook's Realtime Updates API has been down for 12 days

developers.facebook.com

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Re: Facebook's Realtime Updates API has been down for 12 days

#11

Post by zenogais »

bri3d wrote: post #5

As noted in the comments, this is in stark contrast to Facebook's new SLA policy announced at F8, with the patch seemingly slated for release in Facebook's standard iteration rather than fast-tracked to "within 48 hours." http://thenextweb.com/facebook/2014/04/30/facebook-announces... It seems as though they're already playing the "it's not a major bug" triage game that most companies find themselves trapped in upon…

You would be surprised. I worked on a marketing product for a major agency. This product heavily utilized the Facebook Ads API, and I can tell you that it is extremely fraught with problems. Often times we were left to work around issues in the API as fast-tracking a fix was near impossible even being a PMD.

Re: Facebook's Realtime Updates API has been down for 12 days

#15

Post by CaveTech »

zenogais wrote: post #11
bri3d wrote: post #5

As noted in the comments, this is in stark contrast to Facebook's new SLA policy announced at F8, with the patch seemingly slated for release in Facebook's standard iteration rather than fast-tracked to "within 48 hours." http://thenextweb.com/facebook/2014/04/30/facebook-announces... It seems as though they're already playing the "it's not a major bug" triage game that most companies find themselves trapped in upon…

You would be surprised. I worked on a marketing product for a major agency. This product heavily utilized the Facebook Ads API, and I can tell you that it is extremely fraught with problems. Often times we were left to work around issues in the API as fast-tracking a fix was near impossible even being a PMD.

Ads API was and still is full of bugs and undocumented features.

Re: Facebook's Realtime Updates API has been down for 12 days

#16

Post by hagbardgroup »

CaveTech wrote: post #15
zenogais wrote: post #11

Earlier quoted context omitted.

You would be surprised. I worked on a marketing product for a major agency. This product heavily utilized the Facebook Ads API, and I can tell you that it is extremely fraught with problems. Often times we were left to work around issues in the API as fast-tracking a fix was near impossible even being a PMD.

Ads API was and still is full of bugs and undocumented features.

Move at whatever speed and let it stay broken and confusing.

Re: Facebook's Realtime Updates API has been down for 12 days

#18

Post by psychometry »

bri3d wrote: post #5

As noted in the comments, this is in stark contrast to Facebook's new SLA policy announced at F8, with the patch seemingly slated for release in Facebook's standard iteration rather than fast-tracked to "within 48 hours." http://thenextweb.com/facebook/2014/04/30/facebook-announces... It seems as though they're already playing the "it's not a major bug" triage game that most companies find themselves trapped in upon…

Depending on Facebook APIs for your well-being is only a good move if you're a total masochist. Easily the worst web API I've had the displeasure of having to code around.

Re: Facebook's Realtime Updates API has been down for 12 days

#20

Post by Curmudgel »

psychometry wrote: post #19
mattyohe wrote: post #9

Of course it is. “Move fast and break things”

Don't forget the third and fourth tenets of Facebook API design: "Don't document anything, but if you must, do it poorly."

"Don't document anything, but if you must, do it poorly" is also sometimes called the "Unix Philosophy".
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