21–30 of 31 posts
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"An historical" actually is 'wrong' (for as wrong as anything can be in English, which generally isn't very). "Historical" doesn't make a vowel sound when read (which is the rule).
It does if your dialect has a silent H there. A lot of people that pronounce "an historical" do so with a silent H.
Earlier quoted context omitted.
Netflix shouldn't have caved and should have displayed a simple graphic about the slowness in their player along with the number for Comcast support. Displace the anger and support issues around the slowdown to the proper party, the one that's at fault. Cost them some customers. Of course, the problem with that is that Comcast has a monopoly in many areas they serve. Just like Time Warner does. And folks simply can't…
As a Comcast customer I would have called and complained. If enough people complained, it might have had some effect. However, in my area, there's only two choices: crappy DSL from AT&T and Comcast. There's really no comparing the two services. I had the DSL offering for a few years and it was absolute crap. With Comcast I get amazing speeds, but when service is needed, it's Comcast. In other words, it's horrible. He…
Earlier quoted context omitted.
As a Comcast customer I would have called and complained. If enough people complained, it might have had some effect. However, in my area, there's only two choices: crappy DSL from AT&T and Comcast. There's really no comparing the two services. I had the DSL offering for a few years and it was absolute crap. With Comcast I get amazing speeds, but when service is needed, it's Comcast. In other words, it's horrible. He…
I agree that Comcast is horrible but you can't expect them to skip the most basic troubleshooting steps. That probably solves the problem for most non-technical users who call in.
Earlier quoted context omitted.
I agree that Comcast is horrible but you can't expect them to skip the most basic troubleshooting steps. That probably solves the problem for most non-technical users who call in.
It would be great though if there was an option in general to say, look, I'm an expert, I've tried this, this, and this already. But I see lots of reasons why this wouldn't be practical.
I know some websites (like ESPN3) only allow you access if you're on a subscribing ISP. Could Netflix take a play out of that book and charge a different rate for Comcast customers vs others, and in particular, make it enough of a PR issue that other ISPs would be more willing to cave?
Netflix shouldn't have caved and should have displayed a simple graphic about the slowness in their player along with the number for Comcast support. Displace the anger and support issues around the slowdown to the proper party, the one that's at fault. Cost them some customers. Of course, the problem with that is that Comcast has a monopoly in many areas they serve. Just like Time Warner does. And folks simply can't…
Earlier quoted context omitted.
As a Comcast customer I would have called and complained. If enough people complained, it might have had some effect. However, in my area, there's only two choices: crappy DSL from AT&T and Comcast. There's really no comparing the two services. I had the DSL offering for a few years and it was absolute crap. With Comcast I get amazing speeds, but when service is needed, it's Comcast. In other words, it's horrible. He…
I agree that Comcast is horrible but you can't expect them to skip the most basic troubleshooting steps. That probably solves the problem for most non-technical users who call in.
The fact that you thought I was suggesting skipping the basics is bewildering.
Earlier quoted context omitted.
I agree that Comcast is horrible but you can't expect them to skip the most basic troubleshooting steps. That probably solves the problem for most non-technical users who call in.
A traceroute takes a few seconds. 99% of the time I call it's mainly to tell them to please track down the problem (outside of my home... only once over the years was it my modem) and fix it. To have to wade through 20 minutes of prelims, when a 20 second command could make it obviously unnecessary, that's just dumb. The fact that you thought I was suggesting skipping the basics is bewildering.