I spend about $10k a year on SaaS, depending on how you define it. In 2013 I had 175 charges in my accounting software for it. Prominent expenses and the approximate monthly rates include: Wistia ($100), WPEngine ($250), Sendgrid ($100), 37signals ($100), KissMetrics ($150), and then a large grabbag of sub-$20 SaaSes such as Blinksale, Airbreak, Scout, Dropbox, Google Apps, etc etc. The smallest SaaS expense: Tarsnap…
Who are you currently for your telecom services? I'm always surprised about the amount of money businesses spend on their phone system.
So I doubt he is just talking about a generic office phone when mentioning teleco services.