Ugh, I hate lawsuits. Amazon often clearly states under the price "Note: This item may be available at a lower price from other sellers that are not eligible for Amazon Prime."
Amazon Accused of Cheating Customers Through Shipping Costs
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Re: Amazon Accused of Cheating Customers Through Shipping Costs
#12Ugh, I hate lawsuits. Amazon often clearly states under the price "Note: This item may be available at a lower price from other sellers that are not eligible for Amazon Prime."
Further, the new notice (and it really is new, it came sometime in the last 4 months) does not in any way absolve Amazon from cheating its customers.
They promised me that I could pay an upfront fee of ~59 dollars, and get free shipping on a wide variety of items for a year. Instead they took the 59 dollars, raised the prices of the items by approximately what shipping would have cost, and called the shipping free.
They deserve the lawsuit.
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#13This is interesting. I'd like to hear what HN's take is on this. I noticed that about 30% of the time products take 3 days, not the advertised 2 to get to me. I live in SF so they really have no excuse. Didn't bother me to much but never the less annoying when paying for the feature. Another slightly off-topic gripe about prime I haven't seen much flak regarding is shipping things like a roll of duck tape in a 12x16"…
[1] https://www.amazon.com/gp/help/customer/display.html?nodeId=...
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#14This is interesting. I'd like to hear what HN's take is on this. I noticed that about 30% of the time products take 3 days, not the advertised 2 to get to me. I live in SF so they really have no excuse. Didn't bother me to much but never the less annoying when paying for the feature. Another slightly off-topic gripe about prime I haven't seen much flak regarding is shipping things like a roll of duck tape in a 12x16"…
I currently live in Ohio and it really is 1-2 day shipping here. When I lived in Seattle, 2 day shipping was 3 day shipping for anything shipped from east of the Rocky Mountains. I don't know if there's a lot Amazon can do about that. There's big mountains in the way. You're looking at quite a few extras hours in transit compared to a place closer to the warehouse. (Even with using planes)
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#15Ugh, I hate lawsuits. Amazon often clearly states under the price "Note: This item may be available at a lower price from other sellers that are not eligible for Amazon Prime."
Lawsuit and legality aside, for those of us that use Prime primarily for the shipping this reduces the value of the service while reducing the cost to Amazon of providing the service.
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#16My wife is an Amazon seller and yes when she ships prime she must pay for shipping which would force her to lose money on each shipment so she builds the cost of shipping into the cost of the item. The cost of her taxes are in the item. The cost of her employees are in her item. The cost of software licenses are built into the item.
The only thing you get with FREE shipping is a receipt that doesn't include shipping as a line item. Someone has to pay the driver, buy the truck, and put fuel in it, pay for the insurance, etc, etc, etc. It can't possibly be free.
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#17I caught amazon pulling this a while back and it was disappointing. Screenshots: http://imgur.com/a/fiPnD Notice it's the same exact item# Not logged in : $19.23 + 6.99 shipping When Logged in: $27.85 + free shipping
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#18This is interesting. I'd like to hear what HN's take is on this. I noticed that about 30% of the time products take 3 days, not the advertised 2 to get to me. I live in SF so they really have no excuse. Didn't bother me to much but never the less annoying when paying for the feature. Another slightly off-topic gripe about prime I haven't seen much flak regarding is shipping things like a roll of duck tape in a 12x16"…
If their delivery time is off from their stated delivery time (what you get in your email), you can get an extra month of Prime out of that[1]. [1] https://www.amazon.com/gp/help/customer/display.html?nodeId=...
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#19I think the obvious answer is that this isn't FREE shipping. Nothing is FREE. "Free" shipping is nothing but marketing speak, and if this is illegal so is "Buy one get one Free" or "Buy one get one half price" since the discount is built into the business model. My wife is an Amazon seller and yes when she ships prime she must pay for shipping which would force her to lose money on each shipment so she builds the cos…
It is news to me that this is not the way things work.
Re: Amazon Accused of Cheating Customers Through Shipping Costs
#20I think the obvious answer is that this isn't FREE shipping. Nothing is FREE. "Free" shipping is nothing but marketing speak, and if this is illegal so is "Buy one get one Free" or "Buy one get one half price" since the discount is built into the business model. My wife is an Amazon seller and yes when she ships prime she must pay for shipping which would force her to lose money on each shipment so she builds the cos…
I don't think anyone doubts that the shipping costs money to someone, but the assumption many people might have is that Amazon themselves would be the ones paying the shipping costs to your wife behind the scenes because the customer already paid Amazon in advance when they paid for a Prime membership. It is news to me that this is not the way things work.
I mean really people, I hate to sound condescending, but... when you do a "buy one get one free" do you really think you got something for free?
Maybe one day we'll all get free healthcare and free schools and freeways too. Don't kid yourself, you're paying for them.