Earlier quoted context omitted.
Incorrect! You can now use Knoxpayments.com and micro-transactions are free - enjoy!
Looks pretty good. Except I assume it's only for US customers? We're based in Germany, where bank payments are more common than credit cards (because only relatively few people actually have credit cards).
Stripe Checkout
201–210 of 214 posts
Re: Stripe Checkout
#202Earlier quoted context omitted.
[Tl;dr on the below: the changes we make to Checkout are designed to increase our merchants' revenue. If a change doesn't do that, it will be reverted.] The confusion point you cite was our biggest concern in building the "Remember me" functionality. On the one hand, it's clearly good for our merchants* if customers don't have to constantly retype their card details. On the other hand, it'd be bad if we were scaring…
I think this is an excellent, well thought-out reply. It still doesn't matter if Remember Me is better for merchants or not. What matters is whether the merchant wants to be able to hide that feature or not. If they choose to shoot themselves in the foot, it should be their choice. There are only a few actually plausible reasons why a service would prevent turning this feature off. A nanny mentality (we know what's b…
The plausible reason has been explained by pc like half a dozen times in this thread. Checkout is not the only option. You can build a form from scratch if you want customizability. Stripe is presenting developers with two options: one where they do the analysis and optimization and present you with a ready-to-go payment solution, and another where you can customize it to your heart's content. You (and others) are complaining because you can't customize the former option. This makes absolutely no sense.
Re: Stripe Checkout
#203If you need a more advanced shopping cart, there is Snipcart that can connect to Stripe, https://snipcart.com
The cart is fully responsive so it works on mobile as well!
I am one of the founders, let me know if you have any questions.
Re: Stripe Checkout
#204Hey pc, do you plan to add escrow to Stripe Checkout at some point?
That seems like an odd feature request, but maybe I'm just not thinking of a use case.
The use case is for marketplaces (and maybe crowdfunding sites). An escrow service is a means to increase trust for both the buyer and seller sides. Funds are paid up front but held in escrow until goods are effectively exchanged or services rendered.
I realize that it is a major feature and requires more than just code, but I'd love to see another major player in this space that isn't PayPal. Balanced Payments and MangoPay are great but they aren't household names (that customers are likely to recognize) like Stripe is fast becoming.
Re: Stripe Checkout
#205Earlier quoted context omitted.
Incorrect! You can now use Knoxpayments.com and micro-transactions are free - enjoy!
Looks pretty good. Except I assume it's only for US customers? We're based in Germany, where bank payments are more common than credit cards (because only relatively few people actually have credit cards).
Just us but can't wait to be in Germany!
Re: Stripe Checkout
#206This is a really bright idea, in that almost all companies do an absolutely bloody abysmal job of implementing their checkout flow. The median testing budget for it is generally zero, unless you scope the population to "large, savvy ecommerce providers." I love the idea of being able to basically take advantage of the herd effect for optimization, and clearly there are non-linear advantages to the Stripe ecosystem, b…
Topical tweet from 2 months ago?
Re: Stripe Checkout
#207Earlier quoted context omitted.
Why isn't it removable? I know things about my customers that you couldn't. This is the single biggest thing that makes me question whether I trust stripe long term. If you're going to make netwok decision like this now, where's your limit? It stops feeling like payments for developers and starts feeling like a "PayPal that hasn't started fucking over their merchants... yet"
> Why isn't it removable? Well, I tried to outline the thinking above, but we're not absolutely attached to it either. If there is some reason it's bad for your customers, we'd love to talk. Can you drop me an email? I'm patrick@stripe.com.
A few of the sites I'm involved with have very high trust requirements (think childcare) and low average sophistication users. My core user concern is: users losing trust in my site when they see their credit card info pre-filled but they haven't given it to me. Or, another site having cc info pre-filled when they only ever gave me their CC.
My users shouldn't have to understand the stripe network model to not lose trust in my website. A site knowing, or claiming to know more than it reasonably should is a sign of fraud. In a high trust industry, you need to be very, very careful at the signals you're sending your users. Some of my users will get confused if they click "remember me" and think I stole their credit cards and sold it to other sites.
From a developer perspective, what really concerns me is that this decision was and is clearly being made as "we'll do what's right for stripe and the stripe network in aggregate" not "we'll do right by each merchant." Given that you forced this into the product and then didn't even give an opt out, how can I trust that you're not going to make other changes? E.G. my users now have to create a stripe.com account to use the service in the future? Or, start heavily pushing users to pay by ACH (also something paypal has done)? I don't use paypal checkout because I don't want to force my users to have paypal accounts and I don't trust paypal because they have a long history of these kinds of decisions.
That people are saying "that's the way paypal would add features to the product" should set off red flags and alarm bells in your CEO suite. Right now people are suggesting stripe with the same fervor they're telling their friends to never use paypal. That kind of fanaticism is hard to buy, and if you lose it, impossible to get back. Since you added this "feature," I've stopped suggesting stripe emphatically and without reservation. I just don't know if I'm willing to put my reputation next to your future decisions anymore.
This hurts, emotionally, because I trusted you guys. And moreover, I was excited that there was finally a payments company that didn't suck. Now, I don't know if I was a rube for trusting and promoting you. The emotional process of going from excited evangelist to caution is worse than never being excited about something to begin with.
As a payments provider you act as our agent in the cc world. This "new feature turned on network wide (1) by default (2) without a way to turn it off (3), because we want to test it (4)" makes me trust you less as an agent in 4 separate ways.
I didn't opt into this, it just showed up one day with no explanation.
Re: Stripe Checkout
#208Earlier quoted context omitted.
Hm, could you email me? patrick@stripe.com. I suspect that this is an anomaly, as you say (almost all small samples will randomly skew in one direction or another), and our data strongly suggests and testing suggests that this increases sales -- but if you're right, not only will we add the option to hide it, but we'll proactively do it ourselves.
So, I as a user see the remember me option ONCE, and it's only the first time I check out with stripe, right? Then in theory I go to some other site and it increases conversion on site b because it pre-fills my saved CC info, etc. It seems plausible that change will increase conversion on the second site, but as appears to be the case anecdotally, the change can decrease conversions on the first site. Seems like this…
The important thing to see, I think, is that the gains will come not on the first day this rolled out, but over time. One tiny merchant on a single day as the only data point is a sad sample to base decisions on. Particularly for said tiny merchant. Their pick up in sales will not happen immediately, but with time. Removing the "Remember Me" in freakout mode will likely be just shooting themselves in the foot, in a very short term way. But then again, even big companies only worry about the next quarter's financials, and the government so longer invests in infrastructure, so I guess this is the new normal.
Re: Stripe Checkout
#209Re: Stripe Checkout
#210Earlier quoted context omitted.
Looks pretty good. Except I assume it's only for US customers? We're based in Germany, where bank payments are more common than credit cards (because only relatively few people actually have credit cards).
https://www.paymill.com/de-de/pricing/
Too bad they don't allow crowdfunding.