111–120 of 140 posts
Generic marketing copy, check.
Generic video with uplifting folky music and hipsters dressed like hipsters doing hipstery stuff, from sitting at a minimal wooden desk to surfing, check.
So what exactly does this bring to the table that we don't already have or does better?
Putting aside my own aversion to yet another opportunity to ramp up my continuous partial attention deficit, this strikes me as a solution looking for a problem. One of my smartest friends noticed that when his support team answered emails quickly, the customer would treat this as an implicit invitation to shift the support thread into a support chat, via email. They added a 3-hour delay before support sees any email…
Haha, had the same experience too! Started taking longer to respond and this stopped.
Putting aside my own aversion to yet another opportunity to ramp up my continuous partial attention deficit, this strikes me as a solution looking for a problem. One of my smartest friends noticed that when his support team answered emails quickly, the customer would treat this as an implicit invitation to shift the support thread into a support chat, via email. They added a 3-hour delay before support sees any email…
> people with time-critical issues are encouraged to call in for immediate help This is a company that doesn't want my business. If I have to pick up a phone, you've already lost. Email provides quick but asynchronous communication. Each side can take a few minutes to do research or investigation, find someone with more information, and try possible solutions, without heavy distraction. Discarding this communications…
Well, if "opportunity cost" estimates pan out, the only responce to that is "Don't let the door hit you on your way out".
Generic chat UI, check. Generic marketing copy, check. Generic video with uplifting folky music and hipsters dressed like hipsters doing hipstery stuff, from sitting at a minimal wooden desk to surfing, check. So what exactly does this bring to the table that we don't already have or does better?
Interesting, but might be a little creepy in practice, I'm not sure.
Generic chat UI, check. Generic marketing copy, check. Generic video with uplifting folky music and hipsters dressed like hipsters doing hipstery stuff, from sitting at a minimal wooden desk to surfing, check. So what exactly does this bring to the table that we don't already have or does better?
Generic chat UI, check. Generic marketing copy, check. Generic video with uplifting folky music and hipsters dressed like hipsters doing hipstery stuff, from sitting at a minimal wooden desk to surfing, check. So what exactly does this bring to the table that we don't already have or does better?
I like the ring-shaped indicator around people's avatars to indicate not only that they're typing, but how much they're typing. Interesting, but might be a little creepy in practice, I'm not sure.
Why are there so many negative comments? And most of these aren't even constructive criticisms. Do you have any suggestions to give the founding team? Any constructive criticism to offer? I'm sure they'd like to hear it. On the other hand, snide remarks provide hardly any value to anyone.
On the other hand, snide remarks provide hardly any value to anyone. Sure. Does the same apply to single-sentence "This is great!" comments? Is a new business helped by people who cheer them on with vague support without also confirming that the product solves a real problem for them? It brings to mind some of the ideas behind having an MVP. It's almost meaningless to have people say your business idea is great. What…
Snide remarks can be valuable. If everyone you pitch says "your idea sucks!", then you know you're 'probably' not sitting on a billion dollar idea. That value (from snide remarks) starts to drop rapidly once you start to get a few positive responses. Why? Of course some people will hate your idea, that's fine. The key question is: can you gain enough users/customers to build a profitable company?
A "This is great, I would totally use this!" comment is much more valuable than a "Yet another chat app, count me out." comment.
Disclaimer: I wrote the Mac client for Moped.