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Hum

letshum.com

81–90 of 140 posts

Re: Hum

#81
post #8

Why are startups always out to redefine stuff that is working fine? Stop inventing solutions to problems that don't exist.

You mean the problem doesn't exist for YOU !

If everybody thinks like you, than an iPhone was never invented ;-)

Re: Hum

#82
post #36

Why announce the product before shipping? I added my email to the list, but I probably won't remember what the product is when you finally release it. The copy could use some work, you should be able to pare down a lot of the text. Also, you could increase the font size for maximum comfort. Why is the product name capitalized? When I see HUM I think "H. U. M."

> you could increase the font size for maximum comfort Oh, god, no. It is very well sized as it is. Increase your display DPI instead.

Oh, god, no?! That font size is absolutely tiny and my display has a low logical resolution (1440×900 on a 15.4 inch screen, that’s pretty abysmal as logical resolutions go).

It should be double the size at least. Way too tiny.

Re: Hum

#83
post #57

Earlier quoted context omitted.

Correct me if I'm wrong, but can't I open Gmail, send someone a message (@letshum.com or @facebook.com), and they receive it as a Hum or Facebook chat message? Then, they can reply to the message in their chat client as if it were a text, and it goes to my Gmail? That seems quite similar, and in both cases I can communicate using email, while my friend uses chat. This seems to be the underlying reason why both servic…

Facebook has announced their intention to retire @facebook.com addresses, forwarding mail sent to them to the user's primary email address and making all chats involving @facebook.com addresses read only.

If I may, linkedin does allow users to correspond with each other using both mail clients or directly through their platforms. The part that I am not too sure about is how does Hum solve user problems that whatsapp/wechat can't. The gap I find as a user is that unless there are ways for Hum to integrate with the fragmented contact databases we have across the various social networks (i.e. my gmail, 1k+ linkedin contacts, facebook friends, twitter correspondence etc) and make my life easier, I may not venture and try yet another chat platform.

Re: Hum

#84
post #46

Earlier quoted context omitted.

No, because it only works with facebook... ?

Correct me if I'm wrong, but can't I open Gmail, send someone a message (@letshum.com or @facebook.com), and they receive it as a Hum or Facebook chat message? Then, they can reply to the message in their chat client as if it were a text, and it goes to my Gmail? That seems quite similar, and in both cases I can communicate using email, while my friend uses chat. This seems to be the underlying reason why both servic…

You aren't wrong, but you only described half the feature.

Send an email to someone new from your facebook chat.

Regardless, this is clearly a different product, if you want to try really hard to think it's not, that is your prerogative.

Re: Hum

#85
While the app looks pretty cool and I have no beef with the app specifically, introducing yet another IM app is just going to fragment the market further and cause more issues than it solves.

There are so many different ways to communicate currently, that soon we aren't going to be sure what app to best contact a particular person with. You've got Email, SMS, iMessage, Facebook (Chat), WhatsApp, Twitter, and those are just are some of the top ways.

Everyone has their favourites and because of this, communication is getting more annoying and difficult purely because of the diversity of choice. Its not helped by large companies vendor locking their customers into a specific way of messaging, fully knowing that not all of the people they contact are there.

I have a strong opinion on this yet I have no real solution.

Whats the chances of the top tech companies coming together to create and implement a secure open protocol and/or app allowing end users to message anyone regardless of platform? I guess its pretty bonkers.

Re: Hum

#86
I've decided to ignore all messaging "apps" unless they're based on open standards. If they believe current open protocols (email, jabber/xmpp, etc) are insufficient for their needs, they can propose a new one, but please, make it open. Otherwise, I doubt they will become the next email.

Re: Hum

#87
post #23

Putting aside my own aversion to yet another opportunity to ramp up my continuous partial attention deficit, this strikes me as a solution looking for a problem. One of my smartest friends noticed that when his support team answered emails quickly, the customer would treat this as an implicit invitation to shift the support thread into a support chat, via email. They added a 3-hour delay before support sees any email…

Heaven forbid that businesses might engage with customers...

I think I up voted this comment, but I'm not 100% certain.

Re: Hum

#88
post #23

Earlier quoted context omitted.

Heaven forbid that businesses might engage with customers...

I don't think anyone is suggesting that businesses shouldn't/don't/won't engage with customers. All this particular business did was tell people that if they have a time-sensitive problem, call them and get immediate help. Delaying replies to emails solved a number of problems and streamlined the exchange. Everyone seems happy.

I immediately become furious when I have to speak to someone on the phone because I assume, from years of experience, that the person I'm speaking to will be useless. Not because they aren't intelligent, but because they simply aren't given the authority to solve my problem. It's an unfortunate side effect of the tiered support system. Most people are calling because of a PEBKAC error, but I typically have a much better understanding of the problem and of the solution that should be instituted.

Re: Hum

#89
post #86

I've decided to ignore all messaging "apps" unless they're based on open standards. If they believe current open protocols (email, jabber/xmpp, etc) are insufficient for their needs, they can propose a new one, but please, make it open. Otherwise, I doubt they will become the next email.

I'd like to see an organizational com platform built around App.Net. Or maybe there already is one.

Re: Hum

#90

Earlier quoted context omitted.

No. ;) There is a Mac desktop client but the app will be available on the web as well.

I am wondering you can release a windows client. Web is acceptable but not perfect (i.e. cannot provide notifications). you can build it on .NET. Don't care about XP, FUCK THESE XP USERS.

There are still a great many organizations that are using XP. It's a reliable and battle tested OS. Ignoring these users wouldn't be a good idea, I don't think.
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