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But I guess I'm something of a Luddite, with my flip phone.
Hey all! Co-founder of HUM here, and happy to answer any questions you may have about it. We've been cranking away on this product for the better part of the past year and are very excited to be rolling it out over the coming weeks.
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You make some excellent points about using email in a support organization. To be fair though, Hum isn't designed to be used by employees in a call center. Instead, Hum addresses a much more fundamental shift in communication patterns that is already in full swing. Conversations are getting shorter and shorter, and more to the point. Most teens I know never check their email. Many of them don't even have email addres…
About a year ago I started making a point of sampling all of the teens I found myself in conversation with — family dinners, speaking at high schools, friends' siblings — and asking about their email usage patterns. While it's true that they don't use email as a primary communication medium (yet) it seems likely that this is because they also don't have jobs (yet) and that it's currently easier to talk to their frien…
If urgent matters may come through, checking the messages only when two or three come in rapid succession is a good heuristic.
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Yeah, it kind of did. Which chat program do you know can send a message as an email? And receive chat messages via an email address? It seems the idea behind this, is that it's a "persistent chat".
Doesn't Facebook chat integrate with email in the exact same way?
Hey all! Co-founder of HUM here, and happy to answer any questions you may have about it. We've been cranking away on this product for the better part of the past year and are very excited to be rolling it out over the coming weeks.
You should mention this in your HN profile. Your other comment here was in gray because it looks like astroturfing.
Do you have any suggestions to give the founding team? Any constructive criticism to offer? I'm sure they'd like to hear it. On the other hand, snide remarks provide hardly any value to anyone.
Why are there so many negative comments? And most of these aren't even constructive criticisms. Do you have any suggestions to give the founding team? Any constructive criticism to offer? I'm sure they'd like to hear it. On the other hand, snide remarks provide hardly any value to anyone.
Hey all! Co-founder of HUM here, and happy to answer any questions you may have about it. We've been cranking away on this product for the better part of the past year and are very excited to be rolling it out over the coming weeks.