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T-Mobile Turns An Industry On Its Ear

nytimes.com

11–20 of 83 posts

Re: T-Mobile Turns An Industry On Its Ear

#11
Certainly walking into my current provider's storefront and mentioning T-Mobile finally broke loose a long-standing warranty issue I had with AT&T.

"Fix this, or I'm gonna walk."

"Suuurrre you are."

"No, really."

[go to other end of the mall to the T-Mobile store, talk to sales guy -- who frankly almost got me to switch right then. Walk back to AT&T anyway.]

"Hey, do you want me to still be your customer?" [Wave quote]. "You decide. Ten, nine, eight, seven..."

"Okay, okay!"

I hate dealing with phone sales worse than I hate buying a car.

Re: T-Mobile Turns An Industry On Its Ear

#12
post #5

The author of this article feels that he would be happy to see T-Mobile die trying. I personally have nothing but respect for T-Mobile. It is hard to change fundamental things such as pricing when you are such a large corporation. Doubly hard if your competitors have successfully proven contract pricing works. I hope T-Mobile continues to innovate. The telecom industry is overall a dinosaur. What keeps them alive is…

The author isn't rooting for T-Mobile to die. He's pointing out that playing this game is capital intensive, and not making a lot of money is a long term liability when it comes to having capital to invest in your network.

He's probably not wrong. T-Mobile got a huge boost in the short term from all the cash and spectrum they got as part of the breakup of the merger with ATT. It was a whole year of CapEx ($3-5bn). That let them build out a kind of competitive LTE network. But that's a one time thing. If they continue to lose money, they won't have the capital to play the LTE+1 game.

Re: T-Mobile Turns An Industry On Its Ear

#13
How ironic. I'm packing for a brief trip to London, and I'd like to use my iPhone 5 while I'm there. T-Mobile offers terrific deals on sim cards in the UK. For about 15GBP or so, I could easily get a sim card with more talk minutes, texts, and data than I could possibly use during my short trip. It's so simple, I could get it from a vending machine at Heathrow.

Perfect. The only bad news is that AT&T won't allow it. I talked to them. My phone is locked until later this year. No, they won't unlock it yet, even briefly. Despite the fact that I'll still be paying the full monthly contract fee I agreed to, the fee that is paying in full for my subsidized phone, any additional service I might want to add must also be purchased from AT&T.

"Sir, I'm afraid your only option is to choose one of our Global Plans, beginning at $1.50 per minute...."

I obviously need to do more research so that the moment my phone is unshackled, I'll know where to run with it.

Of course I'm dreaming of the day when all the lumpiness will smooth out and in most countries you'll just use whatever devices you like to connect to the ubiquitous Internet. Just an international data subscription that you use for everything, everywhere. Talk, text, TV, Web...are all just your favorite apps (plus subscriptions to content from millions of competing producers.)

While waiting for utopia, I guess I'll have to figure out the wifi situation in downtown London.

Re: T-Mobile Turns An Industry On Its Ear

#14
I'm very impressed by the FCC report on the T-Mobile deal (linked in the article). There's a lot more technical rigor, analysis, and just plain skepticism than I would have guessed. The FCC calls out AT&T for making faulty assumptions and mathematical errors in their calculations. They even dedicate an entire appendix to shredding AT&T's economic model for the merger.

http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1955...

Re: T-Mobile Turns An Industry On Its Ear

#15
post #13

How ironic. I'm packing for a brief trip to London, and I'd like to use my iPhone 5 while I'm there. T-Mobile offers terrific deals on sim cards in the UK. For about 15GBP or so, I could easily get a sim card with more talk minutes, texts, and data than I could possibly use during my short trip. It's so simple, I could get it from a vending machine at Heathrow. Perfect. The only bad news is that AT&T won't allow it.…

You should buy a cheap android, e.g. N5 or the Moto X. If you travel a lot, you'll quickly recoup the money via saved roaming costs. I learned this the hard way.

Re: T-Mobile Turns An Industry On Its Ear

#16
post #13

How ironic. I'm packing for a brief trip to London, and I'd like to use my iPhone 5 while I'm there. T-Mobile offers terrific deals on sim cards in the UK. For about 15GBP or so, I could easily get a sim card with more talk minutes, texts, and data than I could possibly use during my short trip. It's so simple, I could get it from a vending machine at Heathrow. Perfect. The only bad news is that AT&T won't allow it.…

Can't you pay some sort of penalty and switch to one of AT&T's new, cheaper T-Mobile-like value plans?

That might not pencil out on its own terms because you're relatively close to the end of your contract, but I think that would take your phone out of subsidy so you can unlock it. The added flexibility while traveling might make the switch worth it.

Re: T-Mobile Turns An Industry On Its Ear

#18
post #13

How ironic. I'm packing for a brief trip to London, and I'd like to use my iPhone 5 while I'm there. T-Mobile offers terrific deals on sim cards in the UK. For about 15GBP or so, I could easily get a sim card with more talk minutes, texts, and data than I could possibly use during my short trip. It's so simple, I could get it from a vending machine at Heathrow. Perfect. The only bad news is that AT&T won't allow it.…

I don't know about iPhones, but You should be able to buy an unlock code for around $12. Just pay for the code, unlock and you're free.

Re: T-Mobile Turns An Industry On Its Ear

#19
post #2

T-Mobile's free 200MB/month for tablets is great, especially for text and email on the go. Side note: nytimes's website on mobile is totally annoying. No pinchzoom and double tap mucks with the font size. Just as we had Flash blockers back in the day, I look forward JavaScript blockers.

The no-zooming thing is probably implemented with non-javascript parts of html/css3.

Yes, the whole web sucks now. What you need is a user-agent that chooses to carefully not implement some of its stupidity.

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