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DDOS on Namecheap Free DNS and Default DNS V2

status.namecheap.com

101–110 of 119 posts

Re: DDOS on Namecheap Free DNS and Default DNS V2

#101
post #100

Earlier quoted context omitted.

If namecheap chose to stop assigning all customers the same list of DNS servers, it would benefit namecheap as well. There's 200+ people in the queue for live chat right now :) It's not DDOS mitigation or H/A, or some other high end feature.

The only way this would be successful is if the "customer IP's" were spread accross separate networks, and the announcement for the attacked network was sent somewhere else. Assigning customers across lots of IP's in the same /24 isn't going to do anything. A volumetric attack is still going to succeed there. In this landscape of ever-dwindling portable IPv4 subnets, it's harder and harder to get a /24. You won't get…

So namecheap would need a few different, separate IPv4 subnets.

Like the ones they already have?

http://bgp.he.net/AS22612#_prefixes

Re: DDOS on Namecheap Free DNS and Default DNS V2

#103
post #30

Earlier quoted context omitted.

You need to provide some gift to your customers for this downtime. I am using NC for 10 years, every time on bad issues I continue to use. But this outage very bad, I lost money...

DDOS attacks are not up to Namecheap. You want money, go talk to the people doing it. These are very hard to prevent.

Are you idiot or kid? We are doing professional business and we were using namecheap DNS with registered domains (not free dns). The main point is protection, they provide this service FREE (with or without domain) yeah good but where is protection where is responsibility?

I just suggested something, if money important for me, I didn't move all of my domains from namecheap to another provider :)

Re: DDOS on Namecheap Free DNS and Default DNS V2

#104
post #76
post #15

We are in the process of mitigating a large scale DDoS attack against our global DNS platform. We expect service to return to normal very shortly. Stay tuned and let me know if you have any questions. ted@namecheap.com

I'd also like to add that we have redunancy on our DNS V1. I advise switching over to this, in the meantime. Please find the tutorial here: https://www.namecheap.com/support/knowledgebase/article.aspx...

I tried this and now for some reason my apache server is returning the default page. also I think it wiped out my mailserver settings -- my mail is hosted on namecheap. i guess i gotta wait till everything is fixed.

Re: DDOS on Namecheap Free DNS and Default DNS V2

#105

Earlier quoted context omitted.

Everything related to DNS says it'll take a day but that's "worst case"... I've successfully transferred DNS for 5 Namecheap-registered domains to Route 53 since this all started a couple hours ago, and they're now up & running smoothly. Their "update DNS server" page was acting a bit wonky, kept saying some of my nameservers were invalid when they weren't, but I eventually got them all switched. This isn't a dig aga…

Yeah, Route53 isn't as feature rich though. Also I have the same problem, keeps giving me errors about bad nameservers. I guess I'll keep trying.

Hi, I work on Route 53, can you clarify; are you seeing a problem from your registrar when you try to move to Route 53? We're also always keen to hear about features customers would like.

Re: DDOS on Namecheap Free DNS and Default DNS V2

#106

Earlier quoted context omitted.

Yeah, Route53 isn't as feature rich though. Also I have the same problem, keeps giving me errors about bad nameservers. I guess I'll keep trying.

Hi, I work on Route 53, can you clarify; are you seeing a problem from your registrar when you try to move to Route 53? We're also always keen to hear about features customers would like.

Secondary DNS from a normal bind nameserver.

Re: DDOS on Namecheap Free DNS and Default DNS V2

#108
post #106

Earlier quoted context omitted.

Hi, I work on Route 53, can you clarify; are you seeing a problem from your registrar when you try to move to Route 53? We're also always keen to hear about features customers would like.

Secondary DNS from a normal bind nameserver.

I second this. I'll add that Route 53 would need to respond to notifies for this to be useful.

Re: DDOS on Namecheap Free DNS and Default DNS V2

#109
post #15

We are in the process of mitigating a large scale DDoS attack against our global DNS platform. We expect service to return to normal very shortly. Stay tuned and let me know if you have any questions. ted@namecheap.com

Kudos for using a HN page to stay in touch

Re: DDOS on Namecheap Free DNS and Default DNS V2

#110
post #103

Earlier quoted context omitted.

DDOS attacks are not up to Namecheap. You want money, go talk to the people doing it. These are very hard to prevent.

Are you idiot or kid? We are doing professional business and we were using namecheap DNS with registered domains (not free dns). The main point is protection, they provide this service FREE (with or without domain) yeah good but where is protection where is responsibility? I just suggested something, if money important for me, I didn't move all of my domains from namecheap to another provider :)

That protection and responsibility is defined in your contract or registration agreement with NameCheap. You can consider DNS or DDoS protection NameCheap's responsibility, and they'll decide -- like any business -- which one they can afford.

While offering some gift or compensation for ANY negative incident -- especially one outside anyone's control -- is nice, that's not something everyone can afford under ANY circumstance.

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