If your site is down and you are on v2, Switch to v1. It only takes a minute and it works.
I switched and it's the same, still down.
DDOS on Namecheap Free DNS and Default DNS V2
41–50 of 119 posts
Re: DDOS on Namecheap Free DNS and Default DNS V2
#42We are in the process of mitigating a large scale DDoS attack against our global DNS platform. We expect service to return to normal very shortly. Stay tuned and let me know if you have any questions. ted@namecheap.com
do you have ETA?
We're working hard to resolve this and we will keep you posted with updates here. Unfortunately, I can't give you an exact ETA.
Re: DDOS on Namecheap Free DNS and Default DNS V2
#43How would one add (say) AWS Route53 as a secondary DNS?
I assume you'd make sure the DNS records are the same in both DNS portals; and then add Route53 as 3rd & 4th nameservers with the first and second still being Namecheap?
Re: DDOS on Namecheap Free DNS and Default DNS V2
#44Re: DDOS on Namecheap Free DNS and Default DNS V2
#45We are in the process of mitigating a large scale DDoS attack against our global DNS platform. We expect service to return to normal very shortly. Stay tuned and let me know if you have any questions. ted@namecheap.com
You need to provide some gift to your customers for this downtime. I am using NC for 10 years, every time on bad issues I continue to use. But this outage very bad, I lost money...
If they messed up your cheeseburger, I could see this. How does this help this situation? It doesn't. Namecheap should take that money and invest in their infrastructure.
Re: DDOS on Namecheap Free DNS and Default DNS V2
#46We are in the process of mitigating a large scale DDoS attack against our global DNS platform. We expect service to return to normal very shortly. Stay tuned and let me know if you have any questions. ted@namecheap.com
Just for future reference, it's usually considered a good idea to put your status page on completely independent infrastructure so that it stays up even when the rest of your stuff goes down. A status page that doesn't work during an outage isn't particularly useful.
Good point. The status page is on another cloud but since this is a DNS issue, the subdomain is down. In the future, we'll investigate running this page on a secondary DNS.
Re: DDOS on Namecheap Free DNS and Default DNS V2
#47Re: DDOS on Namecheap Free DNS and Default DNS V2
#48We are in the process of mitigating a large scale DDoS attack against our global DNS platform. We expect service to return to normal very shortly. Stay tuned and let me know if you have any questions. ted@namecheap.com
Was going to switch to route 53 while you guys were down and switch back, but the page says it'll take a day...Might as well just wait at that point. I know it's panic mode over there, but some kind of failover record would be awesome for when this happens in the future(or an option for one).
Re: DDOS on Namecheap Free DNS and Default DNS V2
#49We are in the process of mitigating a large scale DDoS attack against our global DNS platform. We expect service to return to normal very shortly. Stay tuned and let me know if you have any questions. ted@namecheap.com
When did this attack start ?
Re: DDOS on Namecheap Free DNS and Default DNS V2
#50How would one add (say) AWS Route53 as a secondary DNS? I assume you'd make sure the DNS records are the same in both DNS portals; and then add Route53 as 3rd & 4th nameservers with the first and second still being Namecheap?
Yes, or just switch completely to Route53.