I guess the people doing the surveys simply care about completely different things in life compared to myself. I read their impressions, and I either don't care about those things at all, or I find them completely wrong. The reviewer simply has different expectations than myself. For example, a couple of week ago I've seen another article like this. Among other things, the author liked the huge variety of beers and cheese found in Vienna. I don't know exactly why this matters for such a survey but whatever. Anyway, I happen to be somewhat of a beer and cheese aficionado and in my opinion Austrian beer is terrible, bland, and all the same. Go to Belgium to find good beer. There are not too many types of beer. And don't get me started on the cheese.
Of course these things are subjective things, but because they are subjective things they have no place in such an article.
Other issues are more subtle, for example, nice people. Every article claims Vienna has nice people but doesn't divulge either the nationality and cultural background of the reviewer, nor the way said reviewer interacted with viennese people. For example I don't find anything nice about viennese people because I grew in a country where attributes associated with nice people are different than Austrian attributes about nice people. These people may be nice, I'm sure they are, but I don't see it. Similarly, I'm sure they see me as a misanthropic, asocial, arrogant individual.
It's the same like with restaurants, an american will complain that european restaurant service is precarious, I will complain that the western-european restaurant service is annoying and offensive. The cultural background is different, expectations in social settings are different. Articles like this skip over all this stuff.
Anyway, there are some really nice things in Vienna but no article I've seen mentioned them. They are subjective things, but most of what these article say is subjective.