Live data from Hacker News

Newegg Launches $50 Amazon Prime Competitor

techcrunch.com

61–70 of 99 posts

Re: Newegg Launches $50 Amazon Prime Competitor

#62
post #33
post #19

Would be cool except whenever I order from newegg I get it the next day regardless of what shipping option I choose

Amazon throttled their free shipping at a certain point after launching prime. Newegg will do it, too. There was a point when I reliably got Amazon packages fast with free shipping, and now I reliably don't. The funny thing is, the shipping is all done through the same channels and I guess there's not really a way to slow it down selectively, so the way they do it is sit on free-shipping orders for a few days before…

Huh? I've ordered from Amazon several times over the past several months and they either ship same day or next day and it has always arrived 2nd day after that, as advertised.

Are you sure you're ordering from Amazon, and not some two-bit vendor that isn't Prime eligible?

You're either totally making this up, or it's due to differences in how your nearest Amazon warehouse is handling things.

I just checked every single one of my orders in the past 6 months, and they all shipped same day, arrived exactly 2 business days after ordering. There was one order that took 3 days to arrive (shipped next day instead of same day), but it was two items sold by third parties.

In fact, I ordered something (computer case) TODAY (2/5) and it has already shipped and is scheduled to arrive on Fri. (2/7)!

Do you even order, bro?

Re: Newegg Launches $50 Amazon Prime Competitor

#63
post #36

That's good news, but I'm still forming my opinion about Newegg. I've only ordered three times from them, but allow me this comparison: I never received a product from Amazon that didn't match its description. That doesn't mean these don't exist. I recently received an item from Newegg that didn't match the description. The page has since been removed and it was changed in Google Cache too. It was a 1000W PSU which w…

I'm not discounting your experience -- by all means, let it inform your future purchases -- but as someone who's been happily ordering from NewEgg for over a decade, suggesting your single bad NewEgg purchase could possibly be representative and/or forming a judgment based on that is... hard to swallow. You got a raw deal. Once. It's good to share, but it'd be far more useful to know what the product was or who fulfi…

I've used NewEgg for about 9 years now, and have built several boxes during that span. I did receive some bad RAM once, but they shipped the replacement the same week, and have been really good about refunds in the past.

Mistakes happen, but they've been really good to me when I run into issues. Much easier to return stuff than Amazon, where they often only refund a percentage of the value of the item being returned (plus shipping).

Re: Newegg Launches $50 Amazon Prime Competitor

#64
post #37

Earlier quoted context omitted.

Any other notable perks?

The one that always jumps to mind is, on "Small business Saturday", if you register beforehand: - visit a small business on their qualifying list, which is quite long - Spend $10 or more on your AMEX - Get a $10 statement credit I don't know how "notable" that one is, but I always liked it and not everyone knows about it

From the FAQ: "Can I still register my Card for the American Express $10 Card Member Offer for Small Business Saturday?"

"Unfortunately, the enrollment period for the offer has ended."

Looks like this the enrollment was only available Nov 24-30.

Re: Newegg Launches $50 Amazon Prime Competitor

#65

Earlier quoted context omitted.

The one that always jumps to mind is, on "Small business Saturday", if you register beforehand: - visit a small business on their qualifying list, which is quite long - Spend $10 or more on your AMEX - Get a $10 statement credit I don't know how "notable" that one is, but I always liked it and not everyone knows about it

From the FAQ: "Can I still register my Card for the American Express $10 Card Member Offer for Small Business Saturday?" "Unfortunately, the enrollment period for the offer has ended." Looks like this the enrollment was only available Nov 24-30.

Yes, you do have to enroll every year, but it is easy.

Re: Newegg Launches $50 Amazon Prime Competitor

#66

I've been a Prime subscriber for years now, and have recently been reconsidering my membership. The free 2-day shipping now frequently means 2-day free to the local post office. Once there, it's usually another couple of days before it gets to me (and my office is literally next door to local post office). Not cool, Amazon.

you should check if there are Amazon lockers in your area or lockers from other companies you can receive packages in, so you could pickup the stuff yourself.

Re: Newegg Launches $50 Amazon Prime Competitor

#67
post #36

That's good news, but I'm still forming my opinion about Newegg. I've only ordered three times from them, but allow me this comparison: I never received a product from Amazon that didn't match its description. That doesn't mean these don't exist. I recently received an item from Newegg that didn't match the description. The page has since been removed and it was changed in Google Cache too. It was a 1000W PSU which w…

"it was changed in Google Cache too"

Have you considered the possibility that you made a mistake.

Re: Newegg Launches $50 Amazon Prime Competitor

#68
post #62
post #33

Earlier quoted context omitted.

Amazon throttled their free shipping at a certain point after launching prime. Newegg will do it, too. There was a point when I reliably got Amazon packages fast with free shipping, and now I reliably don't. The funny thing is, the shipping is all done through the same channels and I guess there's not really a way to slow it down selectively, so the way they do it is sit on free-shipping orders for a few days before…

Huh? I've ordered from Amazon several times over the past several months and they either ship same day or next day and it has always arrived 2nd day after that, as advertised. Are you sure you're ordering from Amazon, and not some two-bit vendor that isn't Prime eligible? You're either totally making this up, or it's due to differences in how your nearest Amazon warehouse is handling things. I just checked every sing…

There's no need for this kind of attitude.

The respondent was referring to Super Saver Shipping, which is still free for many orders of $25 or more. Before Prime existed, Super Saver shipments usually shipped the next day, and if you were fortunate enough to have a warehouse nearby, you'd effectively get next-day or 2-day shipping without paying for it. But after the introduction of Prime, Amazon had to incent customers in such a position (of which there are many) to pay for it, so they artificially delayed Super Saver shipments by several days so that they could never arrive before or at the same time Prime shipments would.

Re: Newegg Launches $50 Amazon Prime Competitor

#69
post #51

Earlier quoted context omitted.

NewEgg sent me 1000 dollar Titan GPUs late, despite me paying extra for 1 day shipping. The box came with a huge hole in it and one Titan, out of the three that I ordered, was missing. I called up customer support and they dicked around and finally said they would send me new ones' overnight. Well I didn't get the GPUs for two weeks because they waited until they got the holed up package back. I would never order fro…

I once ordered an XBox Live Membership Card from them. I ended up getting an empty envelope. Imagine shaking the envelope furiously and holding it up against the sun to see if something drops. Contacted the customer service, they asked me to email the picture of the desperately ripped open envelope. Once done, they finally sent another one. Well nothing really to complaint about but it was still weird receiving an em…

Wait so when you realized the envelope was empty you went into a rage and shook it furiously, then held it up against the sun so you could see through it?

Re: Newegg Launches $50 Amazon Prime Competitor

#70

Earlier quoted context omitted.

I'm not discounting your experience -- by all means, let it inform your future purchases -- but as someone who's been happily ordering from NewEgg for over a decade, suggesting your single bad NewEgg purchase could possibly be representative and/or forming a judgment based on that is... hard to swallow. You got a raw deal. Once. It's good to share, but it'd be far more useful to know what the product was or who fulfi…

From my limited experience, Amazon is behind the customer experience while NewEgg is mainly behind low prices for computer parts, and that's about it. I'd say that you feel the difference when the 'limited' experiences occur, because good support only really matters when there are problems.

So you get what you pay for, in other words?
Post reply on HN