Earlier quoted context omitted.
It's interesting seeing Google as a grown up company, with many of the flaws they acquired early on still intact and at Google scale. You can be spending $100ks per month on adwords and still not have a competent person to call when you need help. EVen if you do, they don't know much and can't do much. Realistically, it's not much better than an outsourced call centre and much worse than the far less profitable Big A…
This. Google needs one Jobsian hard-ass in charge of product marketing/quality to keep this swarm of ADD mayhem under control and set priorities. Around Android 2.3 I was a huge fanboy because the platform had so much potential. Now? The platform still has so much potential, and I'm only a fan because it's an open-source platform with real consumer adoption - not because I think it's actually good . Microsoft shovele…
Because failing your customers is basically evil. We already have enough faceless companies.