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We are not normal people

justinjackson.ca

131–137 of 137 posts

Re: We are not normal people

#131
post #57

Also, we sometimes won't ask questions or talk to potential consumers for FEAR that our "great" idea will be negated. The excitement of building something, using new technology, solving a problem (whether it exists or not) is exciting. Then you might start seeing dollar signs, or fame, or respect among peers, etc, in your mind. Nobody wants to INVITE someone to shut down those thoughts or feelings.... but we must. I…

> Also, we sometimes won't ask questions or talk to potential consumers for FEAR that our "great" idea will be negated.

I'd rather claim that for me the reason is that talking takes a lot of time for both sides that could more productively used for programming.

Re: We are not normal people

#132
post #91

Earlier quoted context omitted.

Such is life my friend. Developing a sense of authenticity and trustworthiness is what separates good marketing from bad marketing. Being opportunistic is bad marketing. But contrast the above post with someone like patio11. We all know him, we respect him (at least I do). If anyone ever needed appointment reminder software or bingo cards, well I know where I'm sending them. That is good marketing. Patrick doesn't en…

It isn't a sales pitch. I read it as such myself, but it looks like it's just a verbatim excerpt - ".. in this book .. " can be taken as both a pitch, and a section from an introductory chapter in the book. An unfortunate coincidence.

Just to confirm, this is indeed a verbatim excerpt: http://i.imgur.com/tLICDgj.png

Re: We are not normal people

#133

Earlier quoted context omitted.

That's the point: If the barber has a lot of younger customers, the reason that most of the bookings happen on the phone or via text message is that the barber doesn't have a good website set up with a decent booking system that the customers could use instead of the phone. What OP could have told the barber is this: "We'll put up a system that enables your customers to schedule a time automatically - that way you'll…

>plenty of barbers have such a system // I'm really interested in this. Could you link some?

I've only tried ones in Denmark. Here are a couple of examples (in Danish):

http://www.hairtools.dk/ http://www.bapoon.dk/Information/for-frisoerer.htm http://hairbydahl.bestilling.nu/?locale=en

Re: We are not normal people

#134

Earlier quoted context omitted.

>plenty of barbers have such a system // I'm really interested in this. Could you link some?

I've only tried ones in Denmark. Here are a couple of examples (in Danish): http://www.hairtools.dk/ http://www.bapoon.dk/Information/for-frisoerer.htm http://hairbydahl.bestilling.nu/?locale=en

Thank you.

Re: We are not normal people

#135

I don't know who "we" is, but there's nothing abnormal about programmers as programmers. Currently the profession is dominated by a few narrow demographics which have a limited understanding of people outside of those demographics, but that's a social issue, not one that comes along with technical competence. My major problem with dealing with clients/customers that I'm doing custom work for is that instead of tellin…

Yes yes yes. I find that I often have to work backward from a tortured spec to figure out what they are actually trying to get done, so that I can then work out a solution and eventually implementation. And clients have never complained when I ditched their plans as long as my proposal helped them more.

Re: We are not normal people

#136

Earlier quoted context omitted.

IME people will do things like book online and then call because they don't trust the booking app. And that's the people that will bother to fill out the form rather than just ring up anyway. If you're relying on an online system too it has to be absolutely solid - which means expense. Or at least more expense than a wall-calendar or a paper diary [book]. It's hard to have an over-view of, say, the next couple of mon…

> It's hard to have an over-view of, say, the next couple of months work with an online system - a big wall-calendar makes things easier to visualis I don't doubt that you're right, but it should be much easier with a computer: - It can "think" for itself. For example you could ask it for all available 1 hour slots on a Tuesday or Friday in the next two months, that are also after 3' O clock, and.. and.. - Regarding…

WRT overview I was thinking from the proprietor's perspective.

The "upload your calendar" might work well but people won't want to give up their data so I'm thinking a client side component could transmute all a person's calendar entries to remove the details then upload and do a match with the store.

Glancing across is always going to work better than zooming IMO.

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