Taking the service offline was a good move. You can request an administrative ruling from FinCEN. It would be prudent to meet with an attorney first and have the attorney draft and send the letter (it may receive a quicker response on attorney letterhead). As a side note attorneys can not contact you, they can send you advertisements or return your calls but they can not directly contact you, you must contact an atto…
As someone who does not have much idea about laws, why can't an attorney contact him?