Google Play Store Ratings Drop
blog.testfairy.com
Google Play Store Ratings Drop
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Re: Google Play Store Ratings Drop
#2Cache since it's down right now: http://webcache.googleusercontent.com/search?q=cache%3Ahttp%...
Re: Google Play Store Ratings Drop
#3Has this been fixed? The post is dated Jan 1st.
Re: Google Play Store Ratings Drop
#4"Error establishing a database connection"
Re: Google Play Store Ratings Drop
#5I can definitely see how trying to touch the icon could've hit the 1/2 star rating instead.
Re: Google Play Store Ratings Drop
#6I don't know if google is evil, but I'm pretty sure they're kinda stupid. Seriously, how many UI whoopsies are we going to hear about this week?
Re: Google Play Store Ratings Drop
#7That's a nice bit of legwork to show that poor UI design translates directly into erroneous user interactions.
In conjunction with other recent Google stories (https://news.ycombinator.com/item?id=7107325) it's both cautionary, largely exculpatory of users (Google caused this problem), and speaks more than slightly to Google's hubris (I've seen plenty of poor UI from them over the past several years).
An interesting aspect of this dynamic is that the object and subject of the error are asymmetric in this case. It's one thing to accidentally out yourself through "not reading instructions" or "just winging it" or "accidentally hitting the wrong control". It's another to accidentally take an action that hurts another person -- here in a significant way as it directly affects their reputation.
Hacker News is of course hardly blameless. I've more than once downvoted a comment or flagged or upvoted a story, especially on mobile, trying to access other controls on the site. At least the story flagging can be undone, though the other actions cannot be. But that's only if I care enough to do so.
Re: Google Play Store Ratings Drop
#8That's a nice bit of legwork to show that poor UI design translates directly into erroneous user interactions. In conjunction with other recent Google stories ( https://news.ycombinator.com/item?id=7107325 ) it's both cautionary, largely exculpatory of users (Google caused this problem), and speaks more than slightly to Google's hubris (I've seen plenty of poor UI from them over the past several years). An interestin…
Google design sucks. They've never in the history of the company made a solid effort to nail UI and it's not part of their culture at all. Every one of their products is marred by UI inefficiencies, clutter, or inconsistency.
Re: Google Play Store Ratings Drop
#9Site is down already.
Re: Google Play Store Ratings Drop
#10The number of times I have seen the database connection error for an obscure site which appears on Hacker News is alarming. It is not like millions of users are trying to get to their site that they go down. If you can't host it don't - why can't sites just use something like Posthaven or something - to ensure more reliability.