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Network Solutions Auto-Enroll: $1,850

inessential.com

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Re: Network Solutions Auto-Enroll: $1,850

#191

Post by eurleif »

burke wrote: post #14
brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

If you send them an email demanding your account be canceled, CC companies will usually let you use that to dispute further charges until your account is actually canceled.

I once had a different service refuse to cancel my account unless I called them. Supposedly it was "for security", but I hadn't even signed up via phone, so that made no sense. I emailed their head of media relations, and said that I was going to publicize that they steal money from people. They apologized and cancelled my account in less than an hour.

Re: Network Solutions Auto-Enroll: $1,850

#192

Post by lostlogin »

acdha wrote: post #153
lostlogin wrote: post #133

Earlier quoted context omitted.

What is it with telecoms? I have had issues like this too but in New Zealand. I actually beg them not to transfer me to their fault team in Manilla every time they decide its a fault I have. If I have to speak to Peachy, Pricilla or Daisy again I'll scream. I eventually found that all Telecoms here have their accounts departments within the country. So any issues I have I choose accounts to talk to. The locals have a…

Telecoms usually a natural monopoly and relatively fixed demand: you probably don't want to dramatically increase your services so the easiest way to increase their per-customer profit is to play games with fees or bundling and cut their costs to the bone, relying on the inconvenience of switching to keep you from leaving. This ensures that you have a reason to call and that the person you reach will be the end resul…

You are very right. There is also this howler from Gattung, the former CEO of Telecom in New Zealand, where she discusses the use of confusion as a marketing tool.

http://publicaddress.net/3147

Edit: Forgot the link. Duh...

Re: Network Solutions Auto-Enroll: $1,850

#193

Post by Tepix »

busterarm wrote: post #58

Clearly from this thread I'm not the only one who deliberately chose to forget this company's existence over ten years ago. Talk about blast from the past. I remember having conversations about how awful NetSol was on /. in 1998-99.

Same here. If you are still one of their customers in 2014 and you are not a gullible noob, you are doing something wrong.

Re: Network Solutions Auto-Enroll: $1,850

#194

Post by yummyfajitas »

Helpful tip - your CC provider probably lets you generate single-use credit card numbers. BankAm calls this service ShopSafe, but it is very likely your bank provides something similar. Use it.

For example, say I want to buy something for $10. I create a new CC number with a spending limit of $11 that expires in 2 months. Auto-renew, overcharge, try whatever you want. You got hacked and my CC # got stolen? Hacker can spend at most $1. You can also create CC #s with monthly spending limits (e.g., $cost_of_service+$1).

Canceling these single-use CC #s is easy (no phone call - it's one click online) and because they are single use, you only affect a single merchant.

Re: Network Solutions Auto-Enroll: $1,850

#195

Post by Tepix »

blantonl wrote: post #140

I think I have over 150 domains with Network Solutions and I stay with them only out of convenience. But each time I register a new domain name, I swear I am about to sign up for a bunch of crap that I don't need - their registration workflow is fraught with pitfalls and if you simply want to reserve a domain you must navigate a minefield to complete the transaction. Is there a domain registrar out there that simply…

I've been using INWX (https://www.inwx.de/en ) for several years now. They don't get on my nerves at all and they are still helpful and knowledgeable. And most of their prices are pretty good.

Re: Network Solutions Auto-Enroll: $1,850

#196

Post by Tepix »

brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

Netsol is terrible. You should really call them and cancel.

Re: Network Solutions Auto-Enroll: $1,850

#197

Post by pseingatl »

Remember that in order to get a chargeback you have to tell your credit card company that you specifically want a chargeback. Do not tell them that you are disputing the charge. If you do not use the term "chargeback" they will merely contact the vendor who will then advise that the charge is valid. Under Visa/MC rules, if you ask for a chargeback using that language they have to give it to you.

Re: Network Solutions Auto-Enroll: $1,850

#198

Post by a3n »

m0zzie wrote: post #98
zedpm wrote: post #5

$1850/year for the privilege of having extra hoops to jump through and extra lag introduced into the process of updating DNS? Where do I sign up? Seriously, there is potential value in having extra security steps surrounding DNS changes, since that is a known attack vector. It's not clear that this is a particularly good way to provide said service, and the cost is prohibitively high for most customers.

> Where do I sign up? We've already signed you up! Please find the attached invoice.

We've already signed you up, and it's been sent to collection as a convenience to you.

Re: Network Solutions Auto-Enroll: $1,850

#199

Post by jbb555 »

SwellJoe wrote: post #169
JOnAgain wrote: post #88

Earlier quoted context omitted.

Linkedin CEO appears not to have a linkedin page (really?) CFO: www.linkedin.com/pub/kevin-carney/a/494/713 CPO: www.linkedin.com/pub/roseann-duran/0/66a/971 ... it goes on https://www.web.com/aboutus/leadership.aspx they're publicly traded: http://finance.yahoo.com/q?s=WWWW Would be interesting if Yahoo ran this on their finance news site.

I have hidden my LinkedIn account and removed all subscriptions. They still spam me. I am considering cancelling it altogether. Haven't quite brought myself to that action yet, but not sure why. I haven't used it regularly ever and haven't logged in in two or three years. I consider LinkedIn less than worthless.

Exactly this. I checked all of the do not email me and do not make my profile visible options, and it hardly made a difference. I intend to remove my account too when I get around to it,

Re: Network Solutions Auto-Enroll: $1,850

#200

Post by larholm »

eigenvector wrote: post #2

Using your stored CC info to auto-bill you for an unrelated product that you never consented to be billed for is quite likely in violation of their merchant agreement with the CC processor.

It is also most definitely illegal here in Denmark, and probably a whole host of other countries.
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