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Network Solutions Auto-Enroll: $1,850

inessential.com

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Re: Network Solutions Auto-Enroll: $1,850

#171

Post by sandieman »

lostlogin wrote: post #131
jeswin wrote: post #126

Earlier quoted context omitted.

CEO appears not to have a linkedin page (really?) You shouldn't be surprised when people choose not to have LinkedIn profiles. I quit LinkedIn because they were spamming me. They were also selling spamming privileges (or InMail) to anyone willing to pay. The user experience is below average, the groups are pathetic, and recommendations have become essentially worthless. So really, having a LinkedIn profile isn't obli…

I commented a while back on LinkedIn spam, and got the distinct feeling I was an odd one out here (and that it was up to me to filter their crap out). Their service provided me with the contact details of someone who damaged my car - and calling his employer got things rolling fast after weeks on inaction. However the LinkedIn spam still tracks me down occasionally months after fleeing the service.

Isn't this why filters in gmail exist?

Re: Network Solutions Auto-Enroll: $1,850

#172

Post by Suncho »

Ugh. Network Solutions is terrible. In 2003, I registered my domain for 100 years at $9.99 per year for a total of $999. Then ten years later (2013), I received a notice that they were having a problem charging my credit card for the domain name renewal? Apparently, it went into their system as a ten year registration.

I've been on the phone with them periodically for about a year now trying to resolve this, and in the mean-time I've paid for two additional one-year registrations. It was basically a miracle that I was able to track down the credit card number I used back in 2003. I had to fax them various documents as evidence and now they're supposedly doing an investigation, but I haven't heard from them in a while.

I really should follow up again. I hope I can get a refund for the remaining 90 years and switch registrars. In the end, I might just let Network Solutions keep my $900+ and switch away from them for the peace of mind.

Re: Network Solutions Auto-Enroll: $1,850

#173

Post by duskwuff »

Suncho wrote: post #172

Ugh. Network Solutions is terrible. In 2003, I registered my domain for 100 years at $9.99 per year for a total of $999. Then ten years later (2013), I received a notice that they were having a problem charging my credit card for the domain name renewal? Apparently, it went into their system as a ten year registration. I've been on the phone with them periodically for about a year now trying to resolve this, and in t…

Domain registrations have always been limited to 10 years. If NetSol ever claimed to be offering a 100-year registration, they were either wrong or being misleading.

Re: Network Solutions Auto-Enroll: $1,850

#174

Post by allochthon »

brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

I do not have an active credit card on file with them

Be careful. If they charge an inactive card, it is possible that after some investigative work the charge will be moved to an active card along with additional fees.

Re: Network Solutions Auto-Enroll: $1,850

#175

Post by [deleted] »

gcb0 wrote: post #134
taf2 wrote: post #120

Earlier quoted context omitted.

how did they handle the chargebacks? These typically can cost between say 15 and 25 per chargeback immediately to the merchant regardless of resolution?

people cancel, gets charged, did not get the job (most positions were fakes anyway), get the credit card bill, says wtf I'm still looking for a job, might as well use it now. you'd be impressed by what unemployed people looking for a job puts themselves thru

[deleted]

Re: Network Solutions Auto-Enroll: $1,850

#177

Post by toast0 »

duskwuff wrote: post #173
Suncho wrote: post #172

Ugh. Network Solutions is terrible. In 2003, I registered my domain for 100 years at $9.99 per year for a total of $999. Then ten years later (2013), I received a notice that they were having a problem charging my credit card for the domain name renewal? Apparently, it went into their system as a ten year registration. I've been on the phone with them periodically for about a year now trying to resolve this, and in t…

Domain registrations have always been limited to 10 years. If NetSol ever claimed to be offering a 100-year registration, they were either wrong or being misleading.

I remember seeing advertising for this. I believe they promised that they would keep it registered 10 years out until your time ran out.

Of course, even in 2003, the only thing Network Solutions had going for them was high prices.

Re: Network Solutions Auto-Enroll: $1,850

#178

Post by Suncho »

duskwuff wrote: post #173
Suncho wrote: post #172

Ugh. Network Solutions is terrible. In 2003, I registered my domain for 100 years at $9.99 per year for a total of $999. Then ten years later (2013), I received a notice that they were having a problem charging my credit card for the domain name renewal? Apparently, it went into their system as a ten year registration. I've been on the phone with them periodically for about a year now trying to resolve this, and in t…

Domain registrations have always been limited to 10 years. If NetSol ever claimed to be offering a 100-year registration, they were either wrong or being misleading.

They said they'd automatically renew it on their end. It was marketed to me as a service that I'd only have to pay for once and never have to worry about for the rest of my life. Obviously, the opposite has been true. =/

Re: Network Solutions Auto-Enroll: $1,850

#179

Post by lesterbuck »

x0054 wrote: post #130
jjh42 wrote: post #124

Earlier quoted context omitted.

Had a similar issue with AT&T. Now I'm using prepaid straighttalk service ... Not great but no mysterious extra charges.

AT&T has recently tried to charge me a leasing fee for my U-verse router. I called in and explained to the person on the phone that I own the router, and referred him to my first months statement were it specifically states that I paid $160+ for the router. The man on the phone told me that their policy has changed, and they now charge leasing fees to everyone who does NOT own their own equipment. I explained to the…

I can think of two ways to handle this that minimize your wasted time:

1. Call in and record the idiocy. I use Skype and a headset, so I can get work done while on hold. When the rep answers and asks "Who am I speaking to?", say "This is so and so on a recorded line.", just like your stockbroker, etc. does. If their standard blurb says they "may" be recording the call for "training and quality control", then you don't have to announce anything, as the call is now recordable by either party. Collect and post these idiotic exchanges, audio and transcripts. Shame and name.

2. Bypass the call center. Look up the registered agent of the corporation in your state. Send them a very threatening letter, return receipt requested, stating the facts and your demand for whatever they are doing to stop. Give them a time limit to stop, and then threaten to sue them in small claims court. There are these standard letters all over the net. Note: whether you actually sue them eventually is beside the point, and entirely optional. Trust me, an actual lawyer will have to respond to your letter, and it will be very expensive for them. You are also on record for any future court actions, and they know that. The letter templates are easily found with google, your state secretary of state may charge a dollar or two for the address of the registered agent, and certified return receipt costs about $6. Cost on their end, probably $200 to start in attorney's time. Much easier than hanging on the phone and being served by idiots.

Re: Network Solutions Auto-Enroll: $1,850

#180

Post by toast0 »

jonknee wrote: post #17

Isn't it their job to not illegitimately allow changes to your domains in the first place?

Yeah, but they're not very good at it, so they want to charge $1,350/year plus an extra $500 per year for the first year for the privilege of getting them to do their job.

(see this for an example of them not being good at their job: http://www.pcworld.com/article/2053380/network-solutions-inv... )

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