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Network Solutions Auto-Enroll: $1,850

inessential.com

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Re: Network Solutions Auto-Enroll: $1,850

#161

Post by dangrossman »

oakaz wrote: post #156
NoPiece wrote: post #155

This is my nightmare story with Network Solutions. We were running our business on a domain with Register.com back in ~2002. Network Solutions sent a "bill" for renewal, which our office manager paid without telling anyone. That triggered a transfer from register.com to Network Solutions, blasting all our DNS entries along the way. I was at E3 in Los Angeles and got the call that the site was down, and no email was c…

Can't you sue them ?

For what happened in 2002? The statute of limitations on that's probably expired. Fortunately, they were sued by the FTC back in 2003, which put a stop to that practice. http://www.ftc.gov/news-events/press-releases/2003/09/networ...

Re: Network Solutions Auto-Enroll: $1,850

#162

Post by javajosh »

brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

>It fascinates me because I wonder who the leadership team is and what the company culture is like. Do they decide to be terrible by sitting around in meetings brainstorming ways to screw their customers?

This fascinates me as well! But I don't think it's anything that dramatic. I think that a company like Network Solutions is a cash cow in the technical sense, so their people are probably under impossible pressure to "grow" what is a mature business. Then they do things like this and hope the customers don't notice - because 99% of the time, they don't.

NetSol needs ot learn from banks and insurance companies, who've turned frog boiling into a fine art. They know precisely how much to take away from you before you hit the road. (which is weird especially with banks since they are dead simple to switch - and longevity with a bank means nothing to your credit score even if you try to take a loan from that bank.)

Re: Network Solutions Auto-Enroll: $1,850

#164

Post by JacobAldridge »

Caligula wrote: post #7
beat wrote: post #3

Network Solutions has always had appalling business practices that verged on the criminal. Some years ago, they poached a domain my wife had registered with another vendor, by sending her a misleading renewal letter. That particular event ultimately wound up with them at the receiving end of a class action suit. I absolutely refuse to ever register another domain with them. Their business practices are about as evil…

I prefer their other method of registering domains that you checked for whether or not they were available. They would then charge a premium to get that domain.

Anyone else remember "Network Solutions Sucks Balls"? (http://networksolutionssucksballs.com ended up being registered by Network Solutions under this method.)

Sadly, no longer the case.

https://news.ycombinator.com/item?id=96408

Re: Network Solutions Auto-Enroll: $1,850

#165

Post by flovec »

simcop2387 wrote: post #100
flovec wrote: post #20

Earlier quoted context omitted.

I've been trying to transfer a domain name (.io) purchased from them to _another_ Network Solutions customer for business reasons. I can't even pay them to make this happen. "It isn't possible" they tell me.

Might be easier to send it to another registrar, and then let the other customer transfer it from there. Might cost a bit more but it could be the easiest way.

Didn't think of that! Thanks.

Re: Network Solutions Auto-Enroll: $1,850

#167

Post by AJ007 »

eurleif wrote: post #22
eigenvector wrote: post #2

Using your stored CC info to auto-bill you for an unrelated product that you never consented to be billed for is quite likely in violation of their merchant agreement with the CC processor.

Isn't it straight-up fraud and/or theft?

Giving the amount of money charged, they move in to grand larceny territory. The fact that they had to force an enrollment means this "product" they are selling may either be non existent or not match up anywhere near what they claim it is doing.

Re: Network Solutions Auto-Enroll: $1,850

#168

Post by thrush »

burke wrote: post #14
brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

If you send them an email demanding your account be canceled, CC companies will usually let you use that to dispute further charges until your account is actually canceled.

Could you use a bitcoin notary service (like http://www.proofofexistence.com/about) and use this evidence to dispute a charge? It seems like this would be more efficient then sending a letter. Seems like this could be more reliable than an easily forged email.

Re: Network Solutions Auto-Enroll: $1,850

#169

Post by SwellJoe »

JOnAgain wrote: post #88
brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

Linkedin CEO appears not to have a linkedin page (really?) CFO: www.linkedin.com/pub/kevin-carney/a/494/713 CPO: www.linkedin.com/pub/roseann-duran/0/66a/971 ... it goes on https://www.web.com/aboutus/leadership.aspx they're publicly traded: http://finance.yahoo.com/q?s=WWWW Would be interesting if Yahoo ran this on their finance news site.

I have hidden my LinkedIn account and removed all subscriptions. They still spam me. I am considering cancelling it altogether. Haven't quite brought myself to that action yet, but not sure why. I haven't used it regularly ever and haven't logged in in two or three years.

I consider LinkedIn less than worthless.

Re: Network Solutions Auto-Enroll: $1,850

#170

Post by x0054 »

lostcolony wrote: post #150
x0054 wrote: post #130

Earlier quoted context omitted.

AT&T has recently tried to charge me a leasing fee for my U-verse router. I called in and explained to the person on the phone that I own the router, and referred him to my first months statement were it specifically states that I paid $160+ for the router. The man on the phone told me that their policy has changed, and they now charge leasing fees to everyone who does NOT own their own equipment. I explained to the…

I had this issue with Comcast. I didn't even buy the modem from them; I bought it from Staples, and yet, a year after I'd been with them, they decided to start trying to tack on a modem rental fee. When I talked to their 'executive' customer service (whatever it is, the people who actually can do anything), they told me to -send them a receipt-. Are you kidding me? Why don't -you- prove that -you- own it? Where's -yo…

Class action lawsuits are the only way to deal with this! I have no experience in this area, but I know this is a good, reproducible lawsuit. I am willing to be a class rap, just contact me if interested. I think lostcolony, above, has a great class action case as well. It's all small stuff, but you can hit them hard with a class action.
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