I had only troubles with network solutions. I curse the day I decided to use them. I don't understand how they still got reputation of a solid registrar.
Network Solutions Auto-Enroll: $1,850
101–110 of 253 posts
Re: Network Solutions Auto-Enroll: $1,850
#102Network Solutions has been doing other unethical things for years. I used to search for available domains using Network Solutions to only find that the domain instantly had become inaccessible to purchase. I later found out they were buying the domain people were searching for , for a period of 5 days so that you wont be able to purchase it from anyone else. very shady
They don't even buy it. As a registrar, they can put a hold on it for free.
Is that still true? I though ICANN now charge some nominal fee (12c? 20c?) for domains even if you don't keep the registration past the 4 or 5 day "grace period"? (Not that it'd stop a truly evil registrar - if you can occasionally sell ~$10 worth of front-run domains for $39 or $69, you'd still be making money on 2% "conversion rates"…)
Re: Network Solutions Auto-Enroll: $1,850
#103This is almost as bad as ResellerRatings.com
We signed up for something like $15 per month, a year later they upped it to $50 a month and we didn't notice. Still later upped it to $1500 per month and charged several grand before we noticed.
As soon as we realize the prices gone up we reached out, The rep on the phone instructed us to email the CEO to see if he could do anything. He replied with a straight face claiming that we had been notified (as this notifying us is enough, we should have to confirm).
Turns out the price increase had been buried three pages deep in a five-page mailer. We got a partial refund but not before threatening to chargeback.
The best strategy here is to publicize it and then issue a chargeback anyway, the only reason that we pushed was that some of the charges were too old to actually charge back.
Re: Network Solutions Auto-Enroll: $1,850
#104Network Solutions has always had appalling business practices that verged on the criminal. Some years ago, they poached a domain my wife had registered with another vendor, by sending her a misleading renewal letter. That particular event ultimately wound up with them at the receiving end of a class action suit. I absolutely refuse to ever register another domain with them. Their business practices are about as evil…
They stole a few domains from me years ago, as well. They simply transferred them to someone else, rather than me. What a bunch of jackasses.
Re: Network Solutions Auto-Enroll: $1,850
#105The same thing happened to me. I keep getting charged $15 for customer support I am not ordering, and I can't get it cancelled. After spending over 10 hours on the phone with customer service none of them have the ability to refund orders... Never use them.
Re: Network Solutions Auto-Enroll: $1,850
#106Ya know what else is funny about these guys...go to their home page (https://www.networksolutions.com/index-v2.jsp) and tell us how much a .com domain registration costs, without creating an account or signing in.
Re: Network Solutions Auto-Enroll: $1,850
#107Network Solutions has always had appalling business practices that verged on the criminal. Some years ago, they poached a domain my wife had registered with another vendor, by sending her a misleading renewal letter. That particular event ultimately wound up with them at the receiving end of a class action suit. I absolutely refuse to ever register another domain with them. Their business practices are about as evil…
Every year without fail I keep getting a letter to my business address asking to renew my domains. Lucky I'm the one that deals with such matters so the letter can go to the correct place for such things (the shredder). But I can see how the non-technical person at a business could be fooled for transferring away their domains to a very expensive provider.
Re: Network Solutions Auto-Enroll: $1,850
#108I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
If you send them an email demanding your account be canceled, CC companies will usually let you use that to dispute further charges until your account is actually canceled.
That's the move. I think you ask that all charges be declined for a specific merchant (at least with amex) Call your CC company.
Re: Network Solutions Auto-Enroll: $1,850
#109OP says he will be transferring his domains elsewhere. Seems like he is in for more suffering before that happens [1]: A Phone Call is REQUIRED for Domain Transfers from Network Solution to Other Registrars .. Transferring a Domain from Network Solutions to another provider requires the Primary Account Contact to make a phone call to Network Solutions technical support (average time 10 to 30 minutes). .. Use of the N…
This was not the case for me. I recently transferred a domain from Network Solutions to Hover for reasons similar to the OP.
These instructions worked for me: https://help.hover.com/entries/21240798-How-to-Transfer-a-do...
This requires patience; it took 2 days to receive my transfer code from Network Solutions but I did not need to make any phone calls.
Re: Network Solutions Auto-Enroll: $1,850
#110I've never had any issues with GoDaddy for domains. There are always coupons for renewals. I've never paid more than $7/yr for each of the twenty or so domains I have. Just make sure you don't have domains autorenewing.
But it's a pain to have to dig for the latest coupon codes every time you want to renew a domain for a reasonable price.
They will send you coupon on the renew notifications. Last year was 30% off, this year is 20% off, mostly on new products.