How many domains are we talking about? It's one thing if it's $1,850 for one, another if it's 100 domains at $18.50 each. Not that I'm defending Network Solutions' horrible business practices here.
According to the article, grand total amount of 2.
Network Solutions Auto-Enroll: $1,850
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Re: Network Solutions Auto-Enroll: $1,850
#22Using your stored CC info to auto-bill you for an unrelated product that you never consented to be billed for is quite likely in violation of their merchant agreement with the CC processor.
Isn't it straight-up fraud and/or theft?
Re: Network Solutions Auto-Enroll: $1,850
#23Using your stored CC info to auto-bill you for an unrelated product that you never consented to be billed for is quite likely in violation of their merchant agreement with the CC processor.
If it isn't, the chargeback rate they're about to have should do the trick.
Re: Network Solutions Auto-Enroll: $1,850
#24I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
If you send them an email demanding your account be canceled, CC companies will usually let you use that to dispute further charges until your account is actually canceled.
I tried this now, will see how it goes.
They enabled auto-renewal on a domain name I have there that didn't used to have it, and want me to call a US number (i'm not in the US, i'm not paying international charges) to cancel auto renewal.
I also requested they close and delete my entire account with them.
Re: Network Solutions Auto-Enroll: $1,850
#25I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
If you send them an email demanding your account be canceled, CC companies will usually let you use that to dispute further charges until your account is actually canceled.
Hardly necessary if "I do not have an active credit card on file with them"...
Re: Network Solutions Auto-Enroll: $1,850
#26Network Solutions has been doing other unethical things for years. I used to search for available domains using Network Solutions to only find that the domain instantly had become inaccessible to purchase. I later found out they were buying the domain people were searching for , for a period of 5 days so that you wont be able to purchase it from anyone else. very shady
It was called front-running, and they still do it:
http://en.wikipedia.org/wiki/Network_Solutions#Controversy_o...
Re: Network Solutions Auto-Enroll: $1,850
#27I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
Their leadership team must be grasping at anyway possible to gain revenue.
It's not new. They've been this way as long as they've been a real business, since the '90s.
Re: Network Solutions Auto-Enroll: $1,850
#28Network Solutions has always had appalling business practices that verged on the criminal. Some years ago, they poached a domain my wife had registered with another vendor, by sending her a misleading renewal letter. That particular event ultimately wound up with them at the receiving end of a class action suit. I absolutely refuse to ever register another domain with them. Their business practices are about as evil…
"Don't use NetSol" is the original "Don't use GoDaddy."
Re: Network Solutions Auto-Enroll: $1,850
#29They are giving out 9-digit unique PINs required for making changes to accounts, rather than using (H|T)OTP ? What, exactly , is that $1350 / year supposed to pay for ?
My guess is the same legal team that OK'ed this.
Re: Network Solutions Auto-Enroll: $1,850
#30I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
I always like thinking about this "company culture" question when you see the external communications from a company.
GoDaddy is very similar in that most all the emails they send are titled "ACTION REQUIRED" or another equally misleading alert. Very frustrating, builds nothing but distrust from me... like having a friend crying wolf every 10 mins.