Namecheap has rebranded • Hacker News Board

Re: Namecheap has rebranded

#11

Post by rbol » Sun, Jan 19, 2014, 6:37 AM UTC

ted0 wrote: post #3

higherpurpose wrote: post #2

It's not too bad. Unfortunately what I really wanted them to change wasn't just the "face" of their website, but the whole website, especially the domain managing features and whatnot. Those kept the same early 2000 design. I'm hoping it's because they didn't have time to finish redesigning everything, but why not just wait until they did?

I'm personally working on redesigning the account panel. We're about 6-8 weeks out but what we have so far is a huge improvement. Would love to hear your feedback - ted@namecheap.com

Looks nice! Are you planning to compare conversion metrics of the old design vs. the new? That would be very interesting!

Re: Namecheap has rebranded

#12

Post by ted0 » Sun, Jan 19, 2014, 6:37 AM UTC

sn0v wrote: post #9

ted0 wrote: post #3

Earlier quoted context omitted.

I'm personally working on redesigning the account panel. We're about 6-8 weeks out but what we have so far is a huge improvement. Would love to hear your feedback - ted@namecheap.com

Hey Ted, loving what you and the Namecheap team have done with the website! Would it be possible to add a few mouseover/overlay tutorials in the control panel for new users?

Yes! We plan on doing such things.

Re: Namecheap has rebranded

#13

Post by tamar » Sun, Jan 19, 2014, 6:37 AM UTC

hierro wrote: post #8

Just a heads up if you're planning on using namecheap. I transferred a bunch of domains (around 70 or so) and they just refused to provide me with an invoice, so I couldn't deduct the expenses from my company's taxes. They will only sent you receipts, which are completely useless if you're in EU (and I think refusing to provide an invoice is even illegal here).

We don't and have never had a system for invoices--nor have I seen that anywhere else. You do get a whole record of your purchases with the full amount spent.

We do appreciate the feedback though while we build out the interface even further!

Re: Namecheap has rebranded

#14

Post by tamar » Sun, Jan 19, 2014, 6:40 AM UTC

javajosh wrote: post #5

It costs $10 a year for a name. How much computation is Namecheap doing for that ten bucks, in general?

You can go to namecheap.com > Domains > Pricing to get our entire pricing details.

Re: Namecheap has rebranded

#15

Post by vxxzy » Sun, Jan 19, 2014, 6:42 AM UTC

It seems namecheap is more concerned about small business and/or side projects. The market for small, "I'll try this thing out" sort of people: that is the market they, NameCheap, seem to be luring. Eventually, except in rare circumstance, the sites do not do too well and are sent back into Tao.

Re: Namecheap has rebranded

#16

Post by Tohhou » Sun, Jan 19, 2014, 6:42 AM UTC

tamar wrote: post #13

hierro wrote: post #8

Just a heads up if you're planning on using namecheap. I transferred a bunch of domains (around 70 or so) and they just refused to provide me with an invoice, so I couldn't deduct the expenses from my company's taxes. They will only sent you receipts, which are completely useless if you're in EU (and I think refusing to provide an invoice is even illegal here).

We don't and have never had a system for invoices--nor have I seen that anywhere else. You do get a whole record of your purchases with the full amount spent. We do appreciate the feedback though while we build out the interface even further!

1. Build system for giving invoices

or

2. Enjoy having less businesses do business with you

Re: Namecheap has rebranded

#17

Post by sergiotapia » Sun, Jan 19, 2014, 6:42 AM UTC

Aw shucks - I thought it was a complete site overhaul judging by their new landing page.

It seems they took the old client area and just plopped it into an iframe. :(

Re: Namecheap has rebranded

#18

Post by goutmaximum » Sun, Jan 19, 2014, 6:43 AM UTC

nostromo wrote: post #10

I think "Register your domains from just $3.98 a year" was better than "The Internet Needs People. To tell stories, open stores and share what matters."

As a long time namecheap customer, I am completely lost on this website. Ok, I agree, it looks very modern but "The internet needs people" is less likely to make me sign up for a domain than "Register your domains for 9$".

Re: Namecheap has rebranded

#19

Post by tamar » Sun, Jan 19, 2014, 6:45 AM UTC

sergiotapia wrote: post #17

Aw shucks - I thought it was a complete site overhaul judging by their new landing page. It seems they took the old client area and just plopped it into an iframe. :(

As we mention elsewhere in the comments, this is phase one of a multiple-phase project. Stay tuned, Sergio. ;)

Re: Namecheap has rebranded

#20

Post by vxxzy » Sun, Jan 19, 2014, 6:46 AM UTC

vxxzy wrote: post #15

It seems namecheap is more concerned about small business and/or side projects. The market for small, "I'll try this thing out" sort of people: that is the market they, NameCheap, seem to be luring. Eventually, except in rare circumstance, the sites do not do too well and are sent back into Tao.

The $ in credit card processing...