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Evernote, the bug-ridden elephant

jasonkincaid.net

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Re: Evernote, the bug-ridden elephant

#241

Post by panzi »

chris_wot wrote: post #164
panzi wrote: post #155

I don't quite understand: He does not want the Evernote staff to be able to read his notes, yet he uses Evernote? The notes are NOT encrypted by a key only the user knows! If that where the case the browser version and search could not work. Any Evernote admin can read your personal (sensitive) notes anyway.

Except that support people may not have database access. I certainly wouldn't be happy if it added unguarded content into the logs and they got me to email it to them!

Oh, right. Support != admins. So he is fine with the admins be able to read it but not with the support?

Re: Evernote, the bug-ridden elephant

#242

Post by panzi »

chris_wot wrote: post #164
panzi wrote: post #155

I don't quite understand: He does not want the Evernote staff to be able to read his notes, yet he uses Evernote? The notes are NOT encrypted by a key only the user knows! If that where the case the browser version and search could not work. Any Evernote admin can read your personal (sensitive) notes anyway.

Except that support people may not have database access. I certainly wouldn't be happy if it added unguarded content into the logs and they got me to email it to them!

Oh, right. Support != admins. So he is fine with the admins be able to read it but not with the support?

Re: Evernote, the bug-ridden elephant

#244

Post by ronaldx »

dlu wrote: post #211
bdwalter wrote: post #84

I have been a loyal Evernote premium payer since 2009, and using it even longer. For a long time I recommended it to friends but since have stopped. I have developed some concerns with it over the years. 1. Fear of data loss... it's probably the largest part of my mistrust of all these dang cloud services that want to control/own me or otherwise lock me into their service. I run a 99.999% uptime, extreme scale, SaaS…

Hello! Evernote employee here, I first wanted to say thanks for posting. Its always good to hear from our users directly. I've been at Evernote for a while and it is still weird to see us show up on HN. Anyways, I enjoyed your comments wanted to give my personal opinion & point of view for at least points 1 & 2. 1. You're right that scaling is very hard. If you want a closer look at it, we have a tech blog that even…

Why do I have to download the Mac or Windows apps in order to export the notes?

Re: Evernote, the bug-ridden elephant

#245

Post by chris_wot »

panzi wrote: post #241
chris_wot wrote: post #164

Earlier quoted context omitted.

Except that support people may not have database access. I certainly wouldn't be happy if it added unguarded content into the logs and they got me to email it to them!

Oh, right. Support != admins. So he is fine with the admins be able to read it but not with the support?

Sure. An admin doesn't get the logs in an email, over an unsecured medium.

Re: Evernote, the bug-ridden elephant

#246

Post by alexschiff »

mdesq wrote: post #233
madisonmay wrote: post #76

Earlier quoted context omitted.

I tried Evernote as well, and it always felt bulky. I've since migrated to Fetchnotes ( http://www.fetchnotes.com )

The Fetchnotes site is so slow I migrated away from it before it even loaded. I went back to see what SaaS app could possibly have such a slow website and components were trickling in one at a time.

Hey! Alex from Fetchnotes here — we actually JUST released a new web app that is way faster. Check it out and let me know if it's still giving you trouble: www.fetchnotes.com

Re: Evernote, the bug-ridden elephant

#247

Post by jvagner »

I have a lot of valuable data in Evernote and haven't experienced any of the syncing issues described in these threads, but have two significant issues:

1) when you reach a critical amount of notes in the system, the tool itself doesn't offer enough functionality to deal with this and I tend to stop looking for old notes. 2-3 times a year i go in and try to manage all of it, but I feel like a lot of new Evernote development is around creating shiny new toys for new customer bases but not actually iterating the core of the tool itself.

2) i hate the flat green Evernote homescreen on iOS that was introduced in recent versions. in fact, i almost never open it anymore. i enter data on the desktop and will open Evernote on iOS to access 2-3 notes, but searching across notes and folders is confusing.

{snark}

1) I think that Evernote feels like the ACT! or Goldmine contact managers of today... exciting (ahem) productivity apps of yesteryear that gets disrupted hard and suddenly by something out of left field. I can't wait.

2)But, ya know.. at least their physical goods marketplace is bringing them revenue

{/snark}

Re: Evernote, the bug-ridden elephant

#248

Post by andrewflnr »

protomyth wrote: post #8
farnsworth wrote: post #3

I remember the day a year and a half ago when I went out apartment hunting in a new town, looking at my notes on apartments in Evernote's Android app. It was a complex note, with lots of text in deep hierarchies of bullet points. At one point I tried to edit it, and after a few visual glitches, the text of the note disappeared. Then it synced, and there was no undo or history option in the app as far as I could tell.…

I'm hoping someone does a cloud service for note syncing using a code control back-end. I would really love to be able to look at the changes and rollback a change or delete.

I'm working on an android app that will sync to a git repository. The very basics are working. Been putting off the sync settings UI, though.

Re: Evernote, the bug-ridden elephant

#249

Post by kennyledet »

bdwalter wrote: post #84

I have been a loyal Evernote premium payer since 2009, and using it even longer. For a long time I recommended it to friends but since have stopped. I have developed some concerns with it over the years. 1. Fear of data loss... it's probably the largest part of my mistrust of all these dang cloud services that want to control/own me or otherwise lock me into their service. I run a 99.999% uptime, extreme scale, SaaS…

#1 is exactly why I'm about to start coding an Evernote->Plaintext export script in Python. Look forward to it in the next couple of days man.
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