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I'm sorry to hear that you are having this problem. After buying/selling 10,000+ used laptops (every brand imaginable) over many years, I personally purchase and recommend only Toshiba laptops. Take it for what it's worth.
Earlier quoted context omitted.
Have you tried contacting Amazon's customer service about this? Get them to either enforce the warranty or replace the laptop themselves.
Amazon has always been good with me but I am past the 30 day policy to return it them. Anyways it is Toshiba's reponsibility...
Please don't tell me what to do. Every one of Toshiba's major competitors do things that are wrong and fail to own up to them. It would take a lot more than this to get me to avoid a company as large as Toshiba.
I had a similar problem with top-end ultrabook from ASUS (13.3" FHD i7 Zenbook Prime with discrete graphics) in 2012.
The ultrabook stopped after 2.5 months (keyboard problem), then after RMA got update that it was a customer induced damage (definitely not, it was an issue many people complained about) requiring replacement of both keyboard and motherboard almost for the price of a new ultrabook. I was really upset and after 6 months of having it in a drawer I sent the ultrabook for an analysis to an independent lab - it turned out only the keyboard module was damaged, motherboard was OK. I ordered a keyboard replacement from asusparts (~$100) and it works till today. Never heard any sorry from ASUS for trying to extract money from me for a "damaged" motherboard.
Having said that, I scratched ASUS off my list for the rest of my life. This happened in Germany. Paradoxically I was just thinking about buying Toshiba Qosmio X70-136 as my DTR but after reading this I will go with some Clevo-based manufacturer like. Thanks!
I'm sorry to hear that you are having this problem. After buying/selling 10,000+ used laptops (every brand imaginable) over many years, I personally purchase and recommend only Toshiba laptops. Take it for what it's worth.
Most brands are made in Foxcon anyways. I think it is the support and service that makes the brand.
According to the picture you are going to have to go to arbitration to dispute this. What a bummer.
Please don't tell me what to do. Every one of Toshiba's major competitors do things that are wrong and fail to own up to them. It would take a lot more than this to get me to avoid a company as large as Toshiba.
So if other companies are worse does that excuse another of doing wrong?
https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.2...
I'm sorry to hear that you are having this problem. After buying/selling 10,000+ used laptops (every brand imaginable) over many years, I personally purchase and recommend only Toshiba laptops. Take it for what it's worth.
Please don't tell me what to do. Every one of Toshiba's major competitors do things that are wrong and fail to own up to them. It would take a lot more than this to get me to avoid a company as large as Toshiba.
He's not actually putting you in a headlock and saying "YOU BETTER NOT DO THIS, benatkin!". He wrote a blog post.