Live data from Hacker News

The Black Car Company That People Love to Hate

nextcity.org

21–30 of 61 posts

Re: The Black Car Company That People Love to Hate

#21
post #15

I don't get it. Doesn't every airport in the world have taxis waiting. Why would you need an app to get a taxi at an airport.

Uber has higher-quality cars and you get to rate the drivers so they tend to be a little more polite and professional. Not that taxis can't have high-quality cars and drivers but it's more of a crap shoot.

Re: The Black Car Company That People Love to Hate

#22
post #13
post #7

Earlier quoted context omitted.

Have you tried getting a regular cab ride during a snowstorm? At the beginning of this year it took me three hours to get a cab after Boston got a few inches of snow.

This neatly demonstrates what the alternative to "gouging" is - a shortfall of supply. Like breadlines for transit.

This also happened when the city of New York demanded price controls, and then gas rationing, following Hurricane Sandy. Gas lines for miles.

Re: The Black Car Company That People Love to Hate

#23
post #17
post #11

The main selling point of Uber is the app--but eventually Yellow Cab, et al will also have slick apps. What's the long term competitive advantage, besides evading regulation? Self driving cars, most likely.

That's a lot of "eventually." Uber is a software company that runs cabs, basically. Their competitors - the old school, that is - are cab companies who are now faced with the challenge of writing good software. The track record in general of industries where long-established players find that they have to become software companies and put out a polished product there, in addition to whatever they were already doing,…

Why couldn't some software company license out their app to cab companies? The Uber app is slick, but it's not exactly groundbreaking tech--somebody could clone it.

Re: The Black Car Company That People Love to Hate

#24

Earlier quoted context omitted.

I got hit by a price modifier during my last trip using Uber, but I didn't (and still don't) think gouging is the right word. I figure it's supply and demand modifier. They can't change supply, but demand has gone up for some reason (storms, in your scenario and mine, actually). Some people aren't willing to pay more, so it curbs demand, while incentivizing drivers who may not wish to drive in inclement weather to st…

Price gouging is supply and demand. It's just supply and demand in ways that seem particularly unfair, like withholding food to make a profit. Whether or not you call it gouging mostly has to do with how essential a service you consider transportation to be.

Price gouging is supply and demand. It's just supply and demand in ways that seem particularly unfair, like withholding food to make a profit.

As noted elsewhere in this thread, the alternative is a shortage—that is, not being able to acquire it for any price. Wanting to make a good or service unavailable to anyone at any price is... odd.

See http://www.econtalk.org/archives/2007/01/munger_on_price_1.h... for more.

Re: The Black Car Company That People Love to Hate

#25

Earlier quoted context omitted.

Price gouging is supply and demand. It's just supply and demand in ways that seem particularly unfair, like withholding food to make a profit. Whether or not you call it gouging mostly has to do with how essential a service you consider transportation to be.

Price gouging is supply and demand. It's just supply and demand in ways that seem particularly unfair, like withholding food to make a profit. As noted elsewhere in this thread, the alternative is a shortage—that is, not being able to acquire it for any price. Wanting to make a good or service unavailable to anyone at any price is... odd. See http://www.econtalk.org/archives/2007/01/munger_on_price_1.h... for more.

A shortage for everybody is more fair than a shortage just for those who aren't able to pay.

Re: The Black Car Company That People Love to Hate

#26
post #20

Earlier quoted context omitted.

I will accept Uber's argument when they zero their own commission (or perhaps lower it to whatever it costs to keep the lights on) whenever surge pricing is in effect. Then they have the ability to say, "we're also suffering here". Right now, they make more money when surge pricing is in effect and, since I don't have a view into the algorithms, I can't rule out that they more aggressively surge-price than is reasona…

"If it's 20 seconds, then that's a case of me getting screwed for a minor convenience priced unreasonably." Wow, you must be REALLY fun to stand behind in line at the coffee shop. "WADDYA MEAN $3 FOR THIS COFFEE? I COULD HAVE MADE IT FOR 10 CENTS! WHY ARE YOU SCREWING ME?" For reference, "getting screwed" would be what was happening if surge pricing was applied when you got out of the cab without your knowledge - not…

Uber's justification for surge pricing is that the waits for cabs would be unacceptably long without it. If it's cutting hours off what the wait time would be without surge pricing, then that claim is correct. If it's a 20-second difference then a reasonable person would disagree.

Re: The Black Car Company That People Love to Hate

#27
post #17

Earlier quoted context omitted.

That's a lot of "eventually." Uber is a software company that runs cabs, basically. Their competitors - the old school, that is - are cab companies who are now faced with the challenge of writing good software. The track record in general of industries where long-established players find that they have to become software companies and put out a polished product there, in addition to whatever they were already doing,…

Why couldn't some software company license out their app to cab companies? The Uber app is slick, but it's not exactly groundbreaking tech--somebody could clone it.

That is what Taxi Magic and bunch of other companies are doing.

Re: The Black Car Company That People Love to Hate

#28
post #17

Earlier quoted context omitted.

That's a lot of "eventually." Uber is a software company that runs cabs, basically. Their competitors - the old school, that is - are cab companies who are now faced with the challenge of writing good software. The track record in general of industries where long-established players find that they have to become software companies and put out a polished product there, in addition to whatever they were already doing,…

Why couldn't some software company license out their app to cab companies? The Uber app is slick, but it's not exactly groundbreaking tech--somebody could clone it.

This seems like a good business idea, but it would likely be fairly messy and hard to provide a uniformly good user experience. But I'm guessing that a lot of cab companies would pay for this software dispatch service, if you just sent them customers (perhaps according to bids they set?)

Re: The Black Car Company That People Love to Hate

#29

Earlier quoted context omitted.

Price gouging is supply and demand. It's just supply and demand in ways that seem particularly unfair, like withholding food to make a profit. As noted elsewhere in this thread, the alternative is a shortage—that is, not being able to acquire it for any price. Wanting to make a good or service unavailable to anyone at any price is... odd. See http://www.econtalk.org/archives/2007/01/munger_on_price_1.h... for more.

A shortage for everybody is more fair than a shortage just for those who aren't able to pay.

Surge pricing lures more drivers to the road because of the extra profit. More passengers are moved with surge pricing than without it. You're saying that it's more "fair" for fewer people to get the rides they want?

Laws against price gouging are almost always against the public interest.

Re: The Black Car Company That People Love to Hate

#30
post #11

The main selling point of Uber is the app--but eventually Yellow Cab, et al will also have slick apps. What's the long term competitive advantage, besides evading regulation? Self driving cars, most likely.

Not so much. The main selling points for me:

* no money exchange in the car * tip is decided and built-in * cleaner more comfortable cars * polite and professional-acting drivers

I get none of these from 99% of cabs. And even UberX is superior to the average cab experience.

The app is nice, but if the service sucked it wouldn't be enough to convince me to use Uber.

Post reply on HN