The marketing and sales copy is horrendous. > Jolla is powered by Sailfish OS, a truly open and distinct mobile operating system. Navigate effortlessly with the gesture-based user interface and load the phone with top Android™ apps. That's pretty much it. Bland, uncompelling, and unemotional. It's a poorly positioned phone that isn't cool -- but it could be with decent marketing and a great sales pitch. Way back when…
Marketing can be very expensive, but it's useful as well. Jolla probably prioritized development and production vs investing millions in marketing. They have limited resources and had to make choices and the first priority was a functional product. It affected many areas besides marketing (for example lacking community infrastructure, no public bug tracker and so on). Hopefully they'll gradually catch up in these asp…
Great marketing is as important (possibly moreso) than a great product. It's probably easier to make a mediocre product a success with great marketing than to make a great product a success with ho-hum marketing. There's no point in having a great product that nobody knows about or worse, cares about.
Product development is like eating out: if you can't afford the marketing, you can't afford the product development. Paying for one and not the other is a great way to throw away the investment. It's just such a rookie mistake and completely unavoidable.