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Delta CEO: No Voice Calls on Our Flights

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Re: Delta CEO: No Voice Calls on Our Flights

#12
post #8

I'm not a big fan of people who are always on their phones but I don't think disallowing them on planes really solves any actual real world problem. Those chatterboxes who need to be talking will just continue to annoy the stranger sitting next to them or chatterbox with their friend sitting next to them if they are travelling in a group. Either way I need to filter them out with headphones or whatever. And while I h…

Hearing only half a conversation is actually more grating than hearing a full conversation according to research (and my own personal experience): http://pss.sagepub.com/content/early/2010/09/03/095679761038... http://www.scientificamerican.com/podcast/episode.cfm?id=its... And if flights are anything like Amtrak, people WILL take the opportunity to have 3 hour phone conversations when they're on a trip if they can.

Fortunately trains can be separated in to quiet cars.

Re: Delta CEO: No Voice Calls on Our Flights

#13

Charge a not-inconsequential fee for in-air calls so that people only use it if it's absolutely necessary. Perhaps make the charge go up exponentially with time so that calls remain brief.

In many planes people can't make them now. Why is it suddenly absolutely necessary?

Re: Delta CEO: No Voice Calls on Our Flights

#14

When did all customers become "users". Delta has passengers. Delta has customers. They do not have users.

This is the #1 comment? It's kind of irrelevant.

By the way, Delta doesn't use the word 'user' in the original memo.

http://news.delta.com/index.php?s=43&item=2206

Re: Delta CEO: No Voice Calls on Our Flights

#16
This was an interesting and quaint sentiment in 1993. Now it's an attitude shared by overbearing grandmas and hipsters alike.

The culture police need to move on. I don't like loud conversations, but it's a jet plane - not a damn library. (And at least my librarian does not infantilize me)

Re: Delta CEO: No Voice Calls on Our Flights

#17
post #8

I'm not a big fan of people who are always on their phones but I don't think disallowing them on planes really solves any actual real world problem. Those chatterboxes who need to be talking will just continue to annoy the stranger sitting next to them or chatterbox with their friend sitting next to them if they are travelling in a group. Either way I need to filter them out with headphones or whatever. And while I h…

Hearing only half a conversation is actually more grating than hearing a full conversation according to research (and my own personal experience): http://pss.sagepub.com/content/early/2010/09/03/095679761038... http://www.scientificamerican.com/podcast/episode.cfm?id=its... And if flights are anything like Amtrak, people WILL take the opportunity to have 3 hour phone conversations when they're on a trip if they can.

Be that as it may, I conjecture that most of the annoyance is from people's instincts that they need to talk so loudly, especially when they have trouble hearing what coming out of the phone. In fact, shouting doesn't help at all and anything much more than a whisper doesn't really help.

Re: Delta CEO: No Voice Calls on Our Flights

#19

This was an interesting and quaint sentiment in 1993. Now it's an attitude shared by overbearing grandmas and hipsters alike. The culture police need to move on. I don't like loud conversations, but it's a jet plane - not a damn library. (And at least my librarian does not infantilize me)

That talking on the phone or the train or the bus is rude isn't some quaint notion that is going to go away. It's very grating to listen to a lot of one sided conversations, and planes are places that a lot of people like to sleep.

Re: Delta CEO: No Voice Calls on Our Flights

#20
post #19

This was an interesting and quaint sentiment in 1993. Now it's an attitude shared by overbearing grandmas and hipsters alike. The culture police need to move on. I don't like loud conversations, but it's a jet plane - not a damn library. (And at least my librarian does not infantilize me)

That talking on the phone or the train or the bus is rude isn't some quaint notion that is going to go away. It's very grating to listen to a lot of one sided conversations, and planes are places that a lot of people like to sleep.

Yes, and traffic is annoying too. I nonetheless want to have motorized vehicles. I'd similarly like to use my cellphone and want for other adults to make that decision for themselves. If other people irritate me, then I'll go buy some earplugs.

But really, it's a jet plane. Jet engines are really quite loud. Who expects silence on a plane? (nevermind the crying babies, captain announcements, odd two-sided conversations, etc...)

Maybe the best retort to my comment is simply "then don't fly Delta because their customers don't want cellphones on planes."

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