Live data from Hacker News

Sent $35,104.11 USD to CoinBase. Never received Bitcoins

news.ycombinator.com

131–140 of 515 posts

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#131

Earlier quoted context omitted.

This guy? http://instagram.com/p/h_z7OEkWEs/ I mean, I don't know who he is but I generally wouldn't fuck with someone who has $35k to drop on pretend money. Anyhow, main stream news can be foolish, regardless of who the subject is.

Omg, go to the site he lists on his instagram.

lol, wow, that's pretty intense

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#133

> Further avoidance by them will lead me to make a few calls to news stations. Eek. The best case scenario is that you'll get a news blurb on local TV where you're portrayed as a sucker. "Weird online currency thing does weird stuff in the way you'd expect weird online currency thing to do, and look at this greedy rube who got sucked in and lost it all! Film at 11."

Clearly you don't know who mGrunin is. I'd do a little research before making comments like the one above.

Martin Grunin can still be a sucker when it comes to bitcoin.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#134
post #64

Earlier quoted context omitted.

http://www.bankersonline.com/regs/210/210.html http://www.law.cornell.edu/ucc/4A Please explain to a judge how something called 'bitcoin' is more like a car than cash. If it was called bitcar and people were could redeem their bitcars for a ride then you might have a point.

How is it more like cash than a commodity? I can't directly take bitcoins or gold or copper and purchase anything at my local wal-mart. Since the car analogy didn't work for you, lets say I contract someone to buy 1 oz of gold/platinum/etc at a specific price. They don't deliver, are they falling afoul of funds transfer laws or is it a contract dispute?

> I can't directly take bitcoins or gold or copper and purchase anything at my local wal-mart.

You can't do that with Euros, either (assuming you're in the US, otherwise s/Euros/USD/). But that's obviously closer to cash than commodity.

There are merchants that accept bitcoins in return for goods. You're just purposefully avoiding them in your argument.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#135

Earlier quoted context omitted.

This guy? http://instagram.com/p/h_z7OEkWEs/ I mean, I don't know who he is but I generally wouldn't fuck with someone who has $35k to drop on pretend money. Anyhow, main stream news can be foolish, regardless of who the subject is.

Omg, go to the site he lists on his instagram.

Priceless.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#136

Brian from Coinbase here. Sorry for the delay on that - definitely not the customer experience we are striving for. We should have things squared away for you by end of day. Edit: your bitcoin credit has now been processed. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal. We should have certainly caught it and responded sooner so that was our fault. My deepest apol…

If in fact there's been no fault on the customer side, then obviously he deserves not only a (profuse) apology -- but fair restitution for any losses suffered while your people were dithering on how to follow up to his perfectly reasonable request. BTW in equities trading I believe this kind of botched transaction would be treaated as a "Failed to Deliver" (FTD), and that's exactly how these things are handled.

Coinbase is not an exchange like Bitstamp or Mt.Gox. This fact is not just something buried in their T&C. Their company communication has never described their product as a tool for day-trading.

They made a promise to deliver bitcoins at a certain price and on a certain date. The original poster's issue is equivalent to Amazon promising 2 day shipping but the book came a few days late.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#139
post #127
post #109

Earlier quoted context omitted.

[deleted]

This isn't a credit card transcation, it was an ACH which almost every bank already confirms at send time (usually OTP SMS). In anycase, they're user not vendor initiated. Does AmEx call you if you buy a Ps4 or TV at Best Buy after only every buying a few $30-40 games? If so, you're in their high fraud risk group.

[deleted]

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#140

Brian from Coinbase here. Sorry for the delay on that - definitely not the customer experience we are striving for. We should have things squared away for you by end of day. Edit: your bitcoin credit has now been processed. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal. We should have certainly caught it and responded sooner so that was our fault. My deepest apol…

Did you credit his account using the rate of the day he purchased his coins in? If not that's unnacceptable. Why would anyone use your sevice?

Why does it take a public shaming for you to do your job?

Post reply on HN