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Sent $35,104.11 USD to CoinBase. Never received Bitcoins

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Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#121

Earlier quoted context omitted.

Clearly you don't know who mGrunin is. I'd do a little research before making comments like the one above.

This guy? http://instagram.com/p/h_z7OEkWEs/ I mean, I don't know who he is but I generally wouldn't fuck with someone who has $35k to drop on pretend money. Anyhow, main stream news can be foolish, regardless of who the subject is.

Omg, go to the site he lists on his instagram.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#122

Earlier quoted context omitted.

We've had some recent bitcoin companies simply shutting down/running away while taking the customers' stored funds. Sure, they lost reputation - was that any help to the depositors? And from history of 'classic' banking we know very well that the 'lost reputation' doesn't work - we've tried that all over the world in the earlier times, it resulted in people creating new 'fresh clean reputation' companies one after an…

Tell me how regulation stopped Enron. Tell me how regulation stopped the 2008 financial crisis with the housing bubble. These all happened in traditional markets. You're right that some Bitcoin companies have screwed their users. Consumers need to educate themselves on who they're doing business with. A lot of these Bitcoin companies operated anonymously without impunity. Coinbase is an entirely different case. They…

Ehhhhh....really?

Your examples are unbelievably silly, as both Enron and the financial crisis of 2008 occurred in the context of deregulation of those "traditional markets".

Wanna watch Bitcoin absolutely implode and die? You libertarians keep up your adolescent, blind fervor for nonregulation.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#123
post #67

Earlier quoted context omitted.

No way. Regulation won't solve these sort of things. It will just make the barrier to entry that much higher. Now people have a voice more so than ever before. If companies don't act appropriately, people can post stories and complaints online. The companies reputation will then suffer. This is exactly what's happening here.

We've had some recent bitcoin companies simply shutting down/running away while taking the customers' stored funds. Sure, they lost reputation - was that any help to the depositors? And from history of 'classic' banking we know very well that the 'lost reputation' doesn't work - we've tried that all over the world in the earlier times, it resulted in people creating new 'fresh clean reputation' companies one after an…

So over time people figure out how to verify these things. Coinbase was easy: they are backed by Union Square Ventures. I generally trust anything that is funded by them.

Don't act like the only way this can be "fixed" is by inserting government control over the situation.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#124
post #25

From their terms of service: > Coinbase does not guarantee the value of bitcoin. You acknowledge that the price or value of bitcoin can change rapidly, decrease, and potentially even fall to zero. You acknowledge that holding bitcoin is high risk. You agree to deliver the agreed upon payment for bitcoin upon confirmation of an order, regardless of changes in bitcoin value. > Coinbase will make reasonable efforts to e…

His complaint meets neither of those terms of service. Coinbase confirmed the banking side of things, and then failed to deliver the coins. As a result, the investor is taking a material loss solely due to Bitcoin's failure to deliver. You can't TOS a failure to deliver out of the equation. At the least, he should be entitled either to cash or Bitcoin credit for the difference in value between the delivery date and t…

> As a result, the investor is taking a material loss solely due to Bitcoin's failure to deliver.

They are very careful not to use the word "invest" or "investment" or even remotely suggest that BTC is an investment. They merely discuss buying and selling BTC. This is akin to a marketplace for buying and selling Magic the Gathering cards. An MtG exchange doesn't treat the Wrath of God cards as an investment; in the same way, Coinbase doesn't treat BTC as an investment.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#125

> Further avoidance by them will lead me to make a few calls to news stations. Eek. The best case scenario is that you'll get a news blurb on local TV where you're portrayed as a sucker. "Weird online currency thing does weird stuff in the way you'd expect weird online currency thing to do, and look at this greedy rube who got sucked in and lost it all! Film at 11."

Clearly you don't know who mGrunin is. I'd do a little research before making comments like the one above.

From my google search, I really doubt local news(or anybody) is going to give a damn who mGrunin is.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#126
post #86
post #39

I hate to be that guy, but Coinbase is pretty clear that you'll get your coins _eventually_. If I were doing thousands in transfers, I'd absolutely be using an exchange. They're also a small start up, funding or not. Their support team has always come through and usually eats the cost difference if it was a bump on their end. I'd just wait it out.

Can you explain the difference between Coinbase and an exchange? I'm afraid now that an order I put in could be futzed up.

Sure. Coinbase, as far as I know, sources its coins from the exchanges (Mt Gox, Bitstamp, btc-e, etc). I could be wrong about this.

Coinbase acts as a nice middleman where you can securely link your bank account, and for this convenience Coinbase charges you a higher fee than the exchanges. They procure your coins, handle the financial leg work, and suddenly you have access to bitcoins.

I wouldn't worry about it. I've used both quite a bit. It was a huge pain in the ass to gain access to Mt Gox. Coinbase is just better imo. The support team always comes through for any problems.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#127
post #109
post #83

Earlier quoted context omitted.

So if I buy $1 in BTC and then come back to buy $10 in BTC I must be some sort of billionaire gambler. There's nothing out of the ordinary with making large transactions with a company once you trust them. That being said, now that I've cashed out of BTC for a sizable profit I wont be touching it with a 10foot pole.

[deleted]

This isn't a credit card transcation, it was an ACH which almost every bank already confirms at send time (usually OTP SMS). In anycase, they're user not vendor initiated.

Does AmEx call you if you buy a Ps4 or TV at Best Buy after only every buying a few $30-40 games? If so, you're in their high fraud risk group.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#128
post #65

> Now the real dilemma for me here is the fact that while CoinBase.com has locked in a price for me, because they have failed to deliver I cannot sell my coins at any rate. Bitcoins could drop down to $200, and only then might they deliver the coins. It's scary that they can literally guarantee constant wins for themselves by choosing how long to delay the delivery of Bitcoins to customers.

I don't think they're maliciously delaying the delivery of bitcoins. I just think they need to hire more customer support reps to deal with problems like these in a timely manner when they arise.

Do you really believe these systems are so non-automated? Of course the price swings must have something to do with their delays!

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#129
post #82

Earlier quoted context omitted.

No it isn't, because holding the assets is causing a depreciation in value for him.

So if I buy 100 gallons of fuel oil at $5/gallon, someone fails to deliver it to me on time and the price drops to $2/gallon, that's "bucketing"?

No...Bucketing would be you buying 100gal of fuel through a broker for $5/gal and your broker in turn not buying your fuel until the price drops to, say, $4/gal. Thus they get to keep the $100 difference + their normal fees.

Re: Sent $35,104.11 USD to CoinBase. Never received Bitcoins

#130

Brian from Coinbase here. Sorry for the delay on that - definitely not the customer experience we are striving for. We should have things squared away for you by end of day. Edit: your bitcoin credit has now been processed. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal. We should have certainly caught it and responded sooner so that was our fault. My deepest apol…

Why did it take a public complaint to get you to do your job? Did you process the transaction using the current exchange rate or the December 8th rate?

If its the latter why would anyone use your service?

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