Earlier quoted context omitted.
They're not the same thing. An "ask" is the item being requested, it is not the question. "Can I have a cookie?" is a question, the cookie is the ask. An ask is implicitly tangible or substantial. "What's the weather today?" is a question, it doesn't really have an ask, since the item being demanded is trivial. It exists in business jargon specifically to separate minor requests "can you send me that file?" from subs…
Alright, so 'ask' here is just synonym for 'request', then. Looked it up... most dictionaries don't have a noun form of 'ask', though macmillan has a separate page just for it. (It's also a Scandinavian myth about the first man made from an ash tree, but that's probably not the intended use from the OP)
An ask isn't "an act of asking", it's the object/subject of a request. So it's not really a synonym, IMO.