Tell HN: How we bootstrapped to the #1 rated mattress on Amazon.com

Post by infinitone » Fri, Dec 13, 2013, 3:48 PM UTC

johmas wrote: post #25

tbdr wrote: post #8

By reading the comments on Amazon your customer support is top notch - kudos for that. Almost made me buy until I checked that is no international delivery ;) Question: why there are only renders on the website instead of real pictures of the product ?

That's a great question. We have used 3 different photographers since we first launched and haven't been able to get the quality we wanted. So to cut on our costs, and it was really expensive using photographers + studio + models, we moved to renderings. This allowed us to depict the product as it looks but move the camera around and get the right lighting.

Post by dkoch » Fri, Dec 13, 2013, 3:49 PM UTC

steven2012 wrote: post #51

What type of foam do you use? My concern has always been that not enough testing has been done on the foam, and the chemicals used could leech into the both, especially if you like to sleep naked on the bed. I used to sleep on a memory foam mattress, but after a couple of years, I noticed a distinct discoloration of where I slept, and it suggested to me there was some sort of interaction between my body and the foam,…

Post by kbelbina » Fri, Dec 13, 2013, 3:50 PM UTC

Post by dangrossman » Fri, Dec 13, 2013, 3:55 PM UTC

anoncowherd wrote: post #64

mpermar wrote: post #53

Being someone that considers himself literate in the mattress industry, as my wife runs a humble mattress storage and distribution firm I totally agree that the prices I could see visiting on the US are way over the top. If I lived there, well, making/selling mattresses must be a profitable business from the retail pricing I could see. Mind you I was on Silicon Valley which I imagine must be very pricy. The website i…

>> all foam mattresses deform to some degree So do spring mattresses, by the way, and aren't they the most common type?

Post by Echo117 » Fri, Dec 13, 2013, 3:56 PM UTC