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Employee Retention

blog.samaltman.com

11–20 of 95 posts

Re: Employee Retention

#11
I think these basics are most important:

* don't constantly push to have your employees stay late

* if you need your employees to travel, while they're away don't pressure them to work more than their usual work day.

* don't disrespect and be a jerk to your employees

* provide reasonable sick and vacation benefits

Re: Employee Retention

#12
post #4

if something causes the bay area monopoly on startups to weaken in the near term, I expect it to be around retention challenges or costs. We have a fundamental problem in Silicon Valley: there are not enough places for people to live in. This manifests itself in many ways (higher rent, higher salaries, higher turnover, etc) and is probably going to be a hard limit on how big the local tech industry can get. It's a ce…

We have a fundamental problem in Silicon Valley: there are not enough places for people to live in. Transportation is your problem, along with NIMBY regulations (fought-for by limousine liberal hypocrites) that prevent proper growth. Silicon Valley is not Manhattan, with its daytime population density of 170k per square mile. It should not be expensive and congested. It's just badly planned, with a lot of regulatory…

The risk is turning Silicon Valley into Los Angeles.

Re: Employee Retention

#13

This guy might be a VC that I can actually like. His point on terrible equity allocations is spot-on. If you're giving a dime and a half (0.15%) to your first employee engineer, at a valuation of $5 million, you're not going to get someone good. If you account for equity at-valuation, bad people become cheaper if you're a startup but good people become more expensive (i.e. you'd have to offer $75k per year of equity…

The difference between good and bad is only 40k?

Re: Employee Retention

#14
post #4

if something causes the bay area monopoly on startups to weaken in the near term, I expect it to be around retention challenges or costs. We have a fundamental problem in Silicon Valley: there are not enough places for people to live in. This manifests itself in many ways (higher rent, higher salaries, higher turnover, etc) and is probably going to be a hard limit on how big the local tech industry can get. It's a ce…

Exactly. Try keeping your senior engineers when they really need another bedroom for the baby.

Many of your young, hip engineers will want more room and a family-friendly lifestyle in ten years.

And if you're going to allow extensive work-from-home, how do you keep from diluting the benefits of your Silicon Valley location?

Re: Employee Retention

#15
The author recommends having a mission so employees feel like they're working for a greater good. So is this why every job on Hacker News goes something like "Help us change the world of [industry]," where [industry] can be something as banal as t-shirt printing or pizza delivery? If you don't believe me, here are some examples from the jobs board:

Mobile Hacker? Come work with the team that's reinventing farming

SimplyInsured (YC W13) Is Hiring Hackers - Change Healthcare Forever

Homejoy is hiring hackers to change the home services industry

I guess the only way to get smart people to work 60 Hrs a week for low pay is to convince them they are changing the world somehow.

Re: Employee Retention

#16

Earlier quoted context omitted.

I agree. It wouldn't hurt for SV to allow some focus on fixing local issues. Housing being the most important problem in my opinion.

Why oh why aren't more companies returning to the South Bay, specifically San Jose? Downtown SJ is tiny compared to San Francisco's. And there are plenty of tracts for office parks in the suburbs. Sure, all of the hip young hackers want someplace cool to go to, but it's only an hour away to the north.

I have zero interest in working in San Jose because I have zero interest in living anywhere within commuting distance of San Jose (no, an hour away is not within commuting distance).

Re: Employee Retention

#17
The salary vs equity part is is very SV specific. On most of the planet, even in tech, there is no get-rich-quick VC fueled path to success. Most start-ups will only be successful in the long term, and "successful" in terms of being a profitable, sustainable small to mid-size company, not the next Facebook.

I.e., it will be equity that attracts mercenaries looking for a quick exit, and good salaries that will ensure long term loyalty.

Re: Employee Retention

#18
I think the author misses one important factor in employee retention - work / life balance. If a start-up hires a bunch of employees, everyone will be tempted to trade work for life in favor of "rocketship growth". In essence, they believe in the mission of the company so much that they are willing to sacrifice their mission for themselves. Companies who are empathetic to employee needs stand a much better chance of retaining employees. If I work for a company that lets me choose the most fulfilling work, compensates me fairly for that good work, and gives me enough time off to re-generate, and actually seems to care for my well being, I'm more more apt to stay.

When I talk to ex-coworkers, the reasons they often cite for leaving are: 1) weren't empowered to achieve their career goals 2) weren't compensated relative to the value they felt they brought 3) worked on too many failed products and 4) burned out.

Re: Employee Retention

#19
If you don't think your equity stake is going to be worth enough (company isn't growing fast) then it makes sense to jump to another company after your first vesting. You are collecting lottery tickets from a bunch of startups. And I find it ironic that everyone on the board is obsessed with money, but somehow it's bad form for employees!

Honestly, which company has a mission that motivates employees to stay despite lower pay and negligible equity? Khan Academy has a mission, the rest of SV is nonsense hoping to get lucky.

Re: Employee Retention

#20
The big mistake everybody makes is thinking the issue is about hiring and retaining individual employees.

You don't want to "hire good employees" but you want to "create a great team". If an employee feels like he's part of a team where he can create more value than he could someplace else, it makes sense for him to stay. If he feel s like the team is holding him back, he ought to leave in a heartbeat.

It's said that "employees don't leave a company, they leave managers", and this is definitely true. One bad manager can cause employee retention problems that go on for years.

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