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Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

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Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#21
post #10

Are you kidding me? We have this for over 5 years in Germany... Normal service of Deutsche Post.

So then why are you surprised? This isn't a normal thing in North America and seems like you are a fan of the service, so the funding is justified. Maybe it's an obvious concept but it's not developed here.

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#22
post #20

So how are you guys solving the Commercial Mail Receiving Agency (CMRA) problem? Congress passed a law in 2001 regarding CMRAs and directed the USPS to establish regulations regarding them. What it boils down to is that in order to receive USPS mail on someone's behalf as a commercial entity, you've got to register with your local post office AND have all your customers do so as well. http://www.rscentral.org/Program…

Typically with these services they have a central location that they have you ship things to and then the service will go deliver it to the right box. This is how Bufferbox does it and I assume how these guys are as well.

That makes sense. It doesn't scale terribly well because as you get more than maybe an hour from the central location by car/truck you can't expand further.

It also doesn't solve the problem of needing to have the customer fill out the form which scares tons of them away. It's either got to be signed in front of one of the company's employees, or notarized. Neither of which makes it easy for a company to grow.

It also means that you're still fairly tied down. Yeah a metro area is much larger than a single zip code, but it's definitely not a nationwide rollout in any kind of reasonable timeframe.

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#23
post #10

Are you kidding me? We have this for over 5 years in Germany... Normal service of Deutsche Post.

It's a normal service of the US Postal Service too, but they will only allow mail in the box; FedEx and UPS are not allowed to use them.

Maybe that's a business opportunity for USPS.

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#24
post #15

Earlier quoted context omitted.

The UPS store I use is accessible 24 hours with a key and door code.

But you can't have your girlfriend sign for your package.

Odd, my brother picks up my packages for me since I have been out of state for a while.

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#26
post #20

Earlier quoted context omitted.

Typically with these services they have a central location that they have you ship things to and then the service will go deliver it to the right box. This is how Bufferbox does it and I assume how these guys are as well.

That makes sense. It doesn't scale terribly well because as you get more than maybe an hour from the central location by car/truck you can't expand further. It also doesn't solve the problem of needing to have the customer fill out the form which scares tons of them away. It's either got to be signed in front of one of the company's employees, or notarized. Neither of which makes it easy for a company to grow. It als…

It definitely seems pretty capital intensive as well with all the delivery vehicles and the actual boxes. As for signing - I don't think the delivery guys are as concerned just as long as someone accepts it. For instance in San Francisco roommates usually accept for each other without really needing to sign. I've also heard issues with amazon lockers being full most of the time so people will need to find a different spot and I'm curious if it will be the same for this. Overall I think there are still a good number of problems these guys will need to straighten out to be able to scale. I'd also be curious how much they are paying the stores with the actual boxes.

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#27
post #8

I'm a big fan of BufferBox, so I hope SwapBox brings even more to the table. I find it especially useful when ordering anything that ships via UPS/Fedex since they mostly try to deliver during the day and if you're not home to receive, it can be a big PITA. With BufferBox, they sign for it, then place it in the locker for you.

Try us out if you're in SF, for free, and let me know what you think :)

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#28
post #10

Are you kidding me? We have this for over 5 years in Germany... Normal service of Deutsche Post.

You're right, but it's not common in America, that's where we come in, with a few other tricks and tech up our sleeves...

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#29
post #26

Earlier quoted context omitted.

That makes sense. It doesn't scale terribly well because as you get more than maybe an hour from the central location by car/truck you can't expand further. It also doesn't solve the problem of needing to have the customer fill out the form which scares tons of them away. It's either got to be signed in front of one of the company's employees, or notarized. Neither of which makes it easy for a company to grow. It als…

It definitely seems pretty capital intensive as well with all the delivery vehicles and the actual boxes. As for signing - I don't think the delivery guys are as concerned just as long as someone accepts it. For instance in San Francisco roommates usually accept for each other without really needing to sign. I've also heard issues with amazon lockers being full most of the time so people will need to find a different…

You're right that the delivery guys aren't too concerned so long as it's non-commercial. So a roommate or neighbor or the apartment front office or whatever is no problem. That's how you can get USPS packages at your work even if it's a huge building; the mail department at your work isn't a separate business that charges you for the accepting your mail. Once it's clear that it's a mail accepting for hire kind of business though the USPS guys will be sticklers about it.

Ultimately I expect that these businesses will get bought up by UPS or FedEx for the software, the already designed physical boxes and the small but existent network of facilities. Once that happens they will become a nationwide thing but only in areas where the drivers have to do lots of re-delivery. They will look at it as a cost reduction more than anything else. At least that's my take.

Re: Swapbox Lands $800K To Take On Google’s BufferBox And Amazon’s Lockers

#30
post #15

Earlier quoted context omitted.

The UPS store I use is accessible 24 hours with a key and door code.

But you can't have your girlfriend sign for your package.

My wife and my brother pickup my packages for me from my local UPS store where I have a mailbox. Don't even need a key; they both know the owner personally.
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