11–20 of 33 posts
Before we get into how terrible Google customer support is in general... has anyone actually tried their phone support for this service and can weigh in on it?
Before we get into how terrible Google customer support is in general... has anyone actually tried their phone support for this service and can weigh in on it?
support is fantastic, we have a large cluster on GCE. I don't know how support will scale with general availability though.
Transparent maintenance with live migration and automatic restart
At Google, we have found that regular maintenance of hardware and software infrastructure is critical to operating with a high level of reliability, security and performance. We’re introducing transparent maintenance that combines software and data center innovations with live migration technology to perform proactive maintenance while your virtual machines keep running. You now get all the benefits of regular updates and proactive maintenance without the downtime and reboots typically required. Furthermore, in the event of a failure, we automatically restart your VMs and get them back online in minutes. We’ve already rolled out this feature to our US zones, with others to follow in the coming months.
One salient new feature: Transparent maintenance with live migration and automatic restart At Google, we have found that regular maintenance of hardware and software infrastructure is critical to operating with a high level of reliability, security and performance. We’re introducing transparent maintenance that combines software and data center innovations with live migration technology to perform proactive maintenan…
This strikes me as an odd time to release the platform. My impression is that most companies avoid major infrastructure changes during the holiday season to maintain uptime for the surge in revenue. Even for B2B companies, it is the final month of the quarter. I would think that early January would be the best time launch and promote a new service that requires major infrastructure changes by clients.
One salient new feature: Transparent maintenance with live migration and automatic restart At Google, we have found that regular maintenance of hardware and software infrastructure is critical to operating with a high level of reliability, security and performance. We’re introducing transparent maintenance that combines software and data center innovations with live migration technology to perform proactive maintenan…
I'm curious about how regular hardware maintenance improves reliability. Are you just cleaning out dust? Or do you do periodic stress tests to catch failures early?
Before we get into how terrible Google customer support is in general... has anyone actually tried their phone support for this service and can weigh in on it?
support is fantastic, we have a large cluster on GCE. I don't know how support will scale with general availability though.
Especially since the common wisdom (and from my personal experience as well) is that Google's support is woeful.
Amazon EC2 vs Google CE - Fight.