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Will Google Kill my Blog on December 6th?

calculatedriskblog.com

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Re: Will Google Kill my Blog on December 6th?

#2

Post by nacs »

"I'll keep trying - maybe someone at Google could help?"

Doubtful. Getting support from Google is pretty much impossible (you do have slightly increased chances since you've put it on HN however).

If I were you, I'd initiate a domain transfer to a different registrar that will actually provide support when you need it before your domain expires.

Even if you're lucky enough to have Google resolve the issue this time, you may not be so lucky in the future and there are numerous domain registrars that would handle your domain better than Google will.

Re: Will Google Kill my Blog on December 6th?

#3

Post by fat0wl »

hmmmmm i know "i told you so"s are annoying but i wouldnt register a domain name with a service other than a full-on registrar. then you could always change hosting or even scrap the blog entirely but still keep your address (and hopefully traffic...)

Re: Will Google Kill my Blog on December 6th?

#5

Post by alternize »

been there - getting support for free accounts is almost impossible.

you might be able mitigate the problem by upgrading to a google apps business account and receive support through it. i've used their email support through a paid apps account several time, the problems were always resolved promptly.

Re: Will Google Kill my Blog on December 6th?

#6

Post by alternize »

your blog's name is awesome for story submissions: 'what risky thing is she/he doing which might anger google?!' click

EDIT: this comment was made under the original title "Calculated Risk: Will Google Kill my Blog on December 6th? (calculatedriskblog.com)"

Re: Will Google Kill my Blog on December 6th?

#7

Post by eldridgea »

When you updated your info did you update it in Google Wallet? Google Checkout was only very recently completely deprecated so make sure it is updated at http://wallet.google.com.

Also, do you have any communication from when you configured the account? That would be useful.

What may have happened is you set up a Google Apps For Your Domain account (which would have been free at the time of your registration). If that is the case you would need to login into Google Wallet with your Google Apps account - xxxx@calculatedriskblog.com and update the payment information for that account (as opposed to your normal Gmail).

Re: Will Google Kill my Blog on December 6th?

#9

Post by pgrote »

Even if you use the recommended support channels such as Groups, your request goes nowhere.

I've run into this reporting issues for Google Now and Picasa Web. Moderators continually move or delete reports of issues. When you explain the situation and why X is more appropriate than Y you get radio silence.

Has anyone actually gotten real support from Google for paid applications? Is it limited to the Groups?

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