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Show HN: Get your health records from any doctor

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Re: Show HN: Get your health records from any doctor

#2

Post by will_brown »

Health records is a great space. 2 quick things that jumped out at me, the first is the iPhone feed that showed one user saying they just got a colonoscopy (my thought is that patients typically do not and would not share that type of info), then second down below it says health is inherently social, I do not know that this is true, I believe health is very private and often for good reason (insurance companies used to use such info to reject claims and insured for preexisting conditions, maybe not the case anymore with the reforms. But employers or potential employers can use this info to make hiring decisions). My concerns might sound far fetched and creepy but they are legit concerns on how people can use this info.

In truth I hope my initial concerns are all wrong and you find a huge market. Best of luck.

Re: Show HN: Get your health records from any doctor

#3

Post by thetylerhayes »

will_brown wrote: post #2

Health records is a great space. 2 quick things that jumped out at me, the first is the iPhone feed that showed one user saying they just got a colonoscopy (my thought is that patients typically do not and would not share that type of info), then second down below it says health is inherently social, I do not know that this is true, I believe health is very private and often for good reason (insurance companies used…

I don't think your concerns sound far-fetched. I'd say so far our results are "different strokes for different folks" with folks in our target market of having daily/weekly health habits (visiting doctors, getting sonograms, getting treatments, tightening braces) leaning towards the more social end. This is simply because they need to share that data with multiple people/caregivers already (caregivers are often friends and family) and we make it 100x easier for them by 1) surfacing the data, and 2) bringing everyone together in one place.

I will also say that I think it would be great if our culture was a bit more open about our health on a personal level, rather than being so secretive. But I also understand the current need for that sometimes (like you point out in the job market) and so that's more so a personal hope than a product goal.

Thanks!

Re: Show HN: Get your health records from any doctor

#7

Post by thetylerhayes »

stevewilhelm wrote: post #4

> Health is inherently social Maybe wellness is inherently social. I am a huge fan of Strava. But there is no way I would give three guys in Oakland access to my medical records.

Point taken. Not sure what Oakland has to do with it — we're located across the street from Kaiser Permanente's headquarters of 11,000 people in Oakland — but I think I see where you're coming from. You don't know us. And you deserve the best level of security.

Some more background on us: I worked at Disqus for 3 years. I spent time on the Product team and helped engineer some of their tools too. Owen is a fantastic engineer who spent 4 years at Intel and Oracle before that. We know security, we know scale. We're fully HIPAA-compliant; we even worked with Amazon directly to ensure this. Everything is encrypted and no data is stored on the device.

What could we do differently to put your mind at ease about this? Are there specific technical points you have in mind?

This is a problem that desperately needs to be solved and we're solving it for the people who need it solved most: people who really need their real health records with them right now, whether to show at their next doctor appointment or to family at home or friends on the other side of the country.

Thanks for your thoughts.

Re: Show HN: Get your health records from any doctor

#9

Post by merlinsbrain »

stevewilhelm wrote: post #4

> Health is inherently social Maybe wellness is inherently social. I am a huge fan of Strava. But there is no way I would give three guys in Oakland access to my medical records.

That's interesting that you think about it that way.

I know a lot of people who upload their scanned prescriptions and reports to Dropbox. Dropbox uses AWS S3 to store data.

Do the 3 guys from Oakland use the same infrastructure? I'm not sure. But Dropbox has access to your files.

I can't say you're someone who uploads medical data to cloud storage, so this is a more general question (since I'm sure more people will have these qualms): Why Dropbox and not Prime? Is it Guido? Drew? Those guys are from the Netherlands and Massachusetts respectively.

If there's a security concern, the NSA (and I'm sure other agencies) pretty much have access to everything, and those employees might just be a couple of guys from Oakland.

Note: This is something I can see as a valid concern from a lot of people, so this question is as much directed to the Prime team as it is to Steve.

Update: I wrote Oklahoma instead of Oakland everywhere.

Update 2: They _do_ use Amazon.

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