Earlier quoted context omitted.
the crew went into "don't get sued" mode really quickly I hate this kind of thing. Why do we allow this sort of situation, where fear of lawsuits results in worse response/care? I don't know exactly what would need to change, but this the legal process at its worst.
Less people suing would reduce that. The problem is that people sue over everything, so why deal with the hassle when you can go into defense mode early and stave off frivolous court proceedings? I agree, it sucks.
2) I'm not an American but I think your legal system is very good and many objective people do too: http://www.quora.com/Litigation-and-Lawsuits/Why-are-America...
3) I'd recommend anyone to watch Hot Coffee [1] which documents the lobbying and spin that encourages American citizens to think there is a problem with "frivolous lawsuits"