Well written and thought out post, I hope you get to sit down with the right people at Google tomorrow Will. Best of luck with Live Ninja, as an early beta user of hangouts and someone who had never seen Live Ninja before this AM I have to say i am truly impressed with what you guys have built at Live Ninja
Maybe I missed something but it sounds like a rant from a company that wishes they were bought but weren't. There doesn't seem to be any insight into how google is 'doing it wrong' other than a kind of 'they don't have the experience like us'.
I got to "Google copied us, and they suck," and then I simply lost interest.
I have had bigger companies copy my stuff before, sometimes including the typos, so I can feel for his tough position, but this doesn't sit very well.