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Introducing Google Helpouts

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21–30 of 120 posts

Re: Introducing Google Helpouts

#21
At this point I don't even know what will convince me that stuff like this that Google releases isn't yet another dead-in-a-year product. We've seen a number of great service being killed just in the past few months alone. What makes this any different?

My only advice to kids is: don't make this something you depend on. Remember if you aren't paying for it, you're the product, and Google could care less about you and your silly needs when it comes time for some Spring Cleaning™.

Re: Introducing Google Helpouts

#26

This feels like "online tutoring to me". And as far as tutoring goes, I feel like most of the time it's better to automate it. Like using treehouse instead of getting a programming tutor. I could see some situations where it'd be useful though. - If you have a quick question and are really frustrated and are willing to pay. - Sometimes you care a lot or have a lot of money, and are willing to get a tutor. - Some thin…

Yep, they're targeting tutors. They contacted me (SAT Tutor) and got me to signup. I haven't completed the registration yet as they want me to schedule a phone interview with them and I don't see how it can help me yet.

Re: Introducing Google Helpouts

#27
post #20

My initial reaction is "cool, but I won't use it as it'll be shutdown soon enough". I wonder if enough people avoid new Google products due to shutdown fears so it leads to a product ultimately being shutdown due to neglect. A bit of a vicious cycle.

> I wonder if enough people avoid new Google products due to shutdown fears [...]

I doubt it. That attitude is mostly a HN/geek thing. I like that they're willing to try things and test for viability in the real world. I'd rather have something and for it go away than to never have it at all. (And yes, I do understand the frustrations with Reader but I wouldn't go back in time and never use it from the start)

Re: Introducing Google Helpouts

#28
wonder if this will get integrated into google search results as a way to help users with subjective questions not well addressed by google search ... e.g., search for "best way to bake a cake" and see as an option the ability to chat with an expert live.

Re: Introducing Google Helpouts

#30
post #21

At this point I don't even know what will convince me that stuff like this that Google releases isn't yet another dead-in-a-year product. We've seen a number of great service being killed just in the past few months alone. What makes this any different? My only advice to kids is: don't make this something you depend on. Remember if you aren't paying for it, you're the product, and Google could care less about you and…

Oh please drop this "Oh Google killed Reader" drama already. If you are interested in this use it. Engage as a user first if you do not trust. This is not a life and death application anyway (Reader or many of the dead services were not either). Products may or may not live they need to see if this will float or sink.
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