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Here's how I deal with users who steal

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Re: Here's how I deal with users who steal

#151
post #8

Interesting that the "scholarship" (free) plan isn't mentioned on the homepage. It seems you have to try and steal the product before being offered the free plan. I also like the subtle dig, "if you can't afford it." I've certainly pirated things myself. If iTunes asked me, "We noticed you've pirated The Walking Dead. If you can't afford $3, click here to get it for free." By reframing it as charity I might be shamed…

Very powerful way to get incremental revenue by reframing the question.

Re: Here's how I deal with users who steal

#152

Cool idea, but I can't help but wonder if it'd be better to have a "pick your price" option versus just giving it outright for free. Noble, sure, but it would be interesting to see the trends associated with what users picked. Maybe they were only willing to spend $5? Who knows.

That's a pretty good idea. The YMCA does something similar; if you can't afford the fees, you can fill out paperwork and tell them what you feel like you can afford, and they'll let you pay that instead (or something close to it).

Re: Here's how I deal with users who steal

#153
post #145
post #127

Earlier quoted context omitted.

I for one would like to see a study that shows that people who read bible are more moral than people who don't read bible (or people who play video games). In my anecdotal evidence, there is no real correlation, but hey, science.

The evidence is actually to the contrary. The incarceration rates of atheists vs christians in the US are quite telling.

There are two problems with that:

1. I don't think the data actually exists. The commonly cited figure of 0.2% atheists is extremely dubious.

2. There are too many confounding factors and hidden variables. A plurality of Hindus speak Hindi, but believing in Hinduism neither causes, nor is caused by speaking Hindi. Likewise, if atheists are underrepresented in prisons, there are just too many simple demographic explanations to draw any conclusions about morality.

Re: Here's how I deal with users who steal

#154

"Stealing" has a very narrow definition. Causing someone to lose some potential revenue is not necessarily stealing.

I believe it's called theft of services. So of course you're right that they're not "stealing" the 20 bucks they failed to pay, but rather the service they were not authorized to use (since they entered the promotion fradulently).

Re: Here's how I deal with users who steal

#155

Earlier quoted context omitted.

" Any concern about mass defection of paid users to unpaid is unlikely if the service is good and shows trying to take the high road. " In my experience, this works until a user hits a moment of hardship or "meh". Then they cancel and find it's easier to reallocate those consumption dollars to something new than reboot the subscription.

But if you're not providing an essential (Mazlow) for life, isn't this going to happen anyway?

"Maslow"[1]

[1]: https://en.wikipedia.org/wiki/Abraham_Maslow

Re: Here's how I deal with users who steal

#157
post #127
post #102

Earlier quoted context omitted.

My little finger tells me you would have received less calls if the company sold video games, or pornography, for example.

I for one would like to see a study that shows that people who read bible are more moral than people who don't read bible (or people who play video games). In my anecdotal evidence, there is no real correlation, but hey, science.

A study like that would be almost impossible to do. A lot depends on how you define "moral". Is telling a gay person "Homosexuality is wrong" moral or immoral? Is admitting that "Mohammed is the final messanger of God" moral or immoral? Is calling the Pope God's representative on earth moral or immoral? Is calling Jesus devine moral or immoral? Until you can define what you're trying to measure, you cannot do any study.

Re: Here's how I deal with users who steal

#158
post #98
post #87

Earlier quoted context omitted.

Actually a market is a place to negotiate prices. Seller-fixed prices are an American curiosity.

Fair enough. But even in negotiated transactions, the seller sets the final price that they will or won't accept.

Exactly like the buyer.

Re: Here's how I deal with users who steal

#159
post #52

Earlier quoted context omitted.

probably based off activity of the referred accounts.

Even simpler - just look at the IP addresses

People often share IP addresses. On our campus, we had a couple of public IPs for hundreds of clients.

Re: Here's how I deal with users who steal

#160
post #143
post #131

Earlier quoted context omitted.

This was software aimed at people seriously studying the bible with a reminder that would come up when they're reflecting on their religion. And you think that's irrelevant? They've already pirated the software so it's not morality, it's guilt.

Is it even meaningful to talk of guilt without morality?

While both are social responses derived from some societal "standard" and ones interaction with it; the former, I typically think of, as being more of an involuntary reaction, whereas the later is thought of as motivating conscious behavior. The often hypocritical actions of people who will do something until they get caught, is the big example. Clearly it is not against someones personal morals, but it does generate a response due to a negative interaction with another member of society, which in many cases might be motivated by guilt.

Terrible wording aside, I think the two have both intersecting and unique qualities, guilt and morality, that depending on the person will be called into play at various points in the decision making process.

Disclaimer: IANAbehaviorist, I was just raised by one, and nearly married to one.

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