Usersnap – Visual Bug Tracking

Post by [deleted] » Fri, Oct 25, 2013, 4:34 PM UTC

swatkat wrote: post #3

Site is down. Here's a usersnap of usersnap ;) http://i.imgur.com/YEdsPr7.jpg

Post by grexi » Fri, Oct 25, 2013, 4:39 PM UTC

zhuzhuor wrote: post #10

quarterto wrote: post #2

This is brilliant, and brings to mind Marco Arment's excellent Bugshot[1] for iOS. Of course, this won't work for more complex interaction bugs, but perhaps support for animated GIFs could be added? Edit: just seen the pricing, $19/mo seems a bit steep, and there's no free tier, just a trial. Shame. They're positioning it as an integrated bug reporting solution, but I think it would get more adoption as an atomic too…

What concerns me more than the pricing is their monthly limits. $99/m can only allow 300 feedback forms collected in each month. That is only 10 per day

Post by strict9 » Fri, Oct 25, 2013, 5:23 PM UTC

Post by eitally » Fri, Oct 25, 2013, 5:47 PM UTC

grexi wrote: post #16

eitally wrote: post #14

Where is the value-add to convince me or my QA team that this is worth $ compared to the current practice of using browser extensions (like Awesome Screenshot for Chrome) to take screengrabs and annotate them? Yes, our method is lacking the interface to bug trackers, but we don't use any of those bug trackers anyway, so no loss.

Your QA doesn't have to install an extension. Imagine cross-browser or cross-device testing (desktop, mobile, even IE!) or imagine the feedback comes from your (development) customers. Usually, you'll get unstructured emails with near-zero screenshots / meta information.

Post by grexi » Fri, Oct 25, 2013, 5:52 PM UTC

strict9 wrote: post #15

>Visual Bug Tracking: Understand what your user's mean! This is petty, but such an obvious misspelling/typo means I move on. If you can't polish copy details on the landing page, the product probably isn't polished either.